Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Haley Peterson

CUDAHY

Summary

Dedicated childcare and healthcare professional with 12+ years nurturing children’s growth and 6+ years in supervisory healthcare roles, known for calm, clear communication and creating safe, supportive environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Medical Dispatcher, Training Officer & Billing Representative

Bell Ambulance
Milwaukee
08.2019 - 08.2025
  • Trained and mentored new hires, adapting instruction to different learning styles and skill levels.
  • Created hands-on exercises to build confidence, problem-solving skills, and professional communication.
  • Fostered a positive, inclusive, and team-oriented environment.
  • Communicated calmly and compassionately with patients, families, and healthcare staff in high-stress situations.

Private Nanny

Private Household
Oak Creek
01.2012 - 01.2024
  • Provided nurturing care and supported development for children from infancy to school age.
  • Guided learning milestones, including potty training, literacy, and social skills.
  • Encouraged positive behavior and conflict resolution through modeling communication and empathy.
  • Maintained open communication with parents and adapted strategies to each child's needs.

Supervisor

Allied Universal & Andy Frain Security
Wauwatosa
02.2018 - 08.2019
  • Handled high call volumes and provided guidance to staff and customers.
  • Promoted to Supervisor for leadership, customer service, and team support.
  • Resolved customer concerns, answering questions and offering quick solutions.
  • Monitored security systems and responded to incidents to maintain a safe environment.
  • Supervised staff and delegated daily tasks, ensuring excellent customer service.

Education

Associate of Applied Science - Criminal Justice

Milwaukee Area Technical College
Milwaukee, WI
05.2020

High School Diploma -

Oak Creek High School
Oak Creek, WI
01.2017

Skills

  • Team collaboration
  • Child development
  • Crisis management
  • Conflict resolution
  • Communication
  • Field training officer
  • Multitasking

Certification

American Heart Association

CPR Certified

Timeline

Medical Dispatcher, Training Officer & Billing Representative

Bell Ambulance
08.2019 - 08.2025

Supervisor

Allied Universal & Andy Frain Security
02.2018 - 08.2019

Private Nanny

Private Household
01.2012 - 01.2024

Associate of Applied Science - Criminal Justice

Milwaukee Area Technical College

High School Diploma -

Oak Creek High School

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