Haley Pfuntner
Arlington,TX
Summary
Highly organized individual with extensive experience in patient care coordination and administrative support. Recognized for effective multitasking capabilities and adherence to healthcare regulations, ready to contribute to improving patient outcomes and operational efficiency.
Overview
6
6
years of professional experience
Work History
Remote Patient Coordinator
Aligned Modern Health
Chicago, IL
02.2025 - Current
- Managed patient intake processes, ensuring accurate documentation and compliance with healthcare regulations.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Facilitated communication between patients and healthcare providers to address inquiries and concerns promptly.
Family Caregiver
Family Members
Waxahachie, TX
12.2023 - 02.2025
- Facilitated open communication between family members and healthcare providers, fostering collaborative decision-making regarding patient care.
- Transported clients to and from medical appointments with safety and efficiency.
- Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
Surgery Scheduling Coordinator
Lonestar Ambulatory Surgery Center
Grapevine, TX
11.2022 - 12.2023
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail.
- Updated patient records to reflect upcoming surgeries and medical histories.
Family Clerk District Clerk's Office
Fort Bend County
Richmond, TX
05.2022 - 11.2022
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Streamlined document retrieval, meticulously filing documents both physically and electronically.
Lead Sales Associate
Bath & Body Works
Rosenberg, TX
04.2020 - 05.2022
- Led team in achieving monthly sales targets through strategic merchandising and customer engagement.
- Trained and mentored new associates on product knowledge and sales techniques to enhance performance.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
Education
Liberal Arts
Blinn College
Bryan, TX06-2016
High School Diploma -
Juan Seguin High School
Arlington, TX06-2014
Skills
- Proficient in Salesforce and AMD
- Electronic records management
- Customer service
- Patient documentation
- Patient confidentiality
- Organizational skills
- Insurance verification
- Appointment scheduling
Timeline
Remote Patient Coordinator
Aligned Modern Health
02.2025 - Current
Family Caregiver
Family Members
12.2023 - 02.2025
Surgery Scheduling Coordinator
Lonestar Ambulatory Surgery Center
11.2022 - 12.2023
Family Clerk District Clerk's Office
Fort Bend County
05.2022 - 11.2022
Lead Sales Associate
Bath & Body Works
04.2020 - 05.2022
Liberal Arts
Blinn College
High School Diploma -
Juan Seguin High School