Haley proctor
kalamazoo,Michigan
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Advia Credit Union
Bank Tellers
07.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Catering by GMC
Server Seasonal
03.2018 - Current
- seasonal job about a couple months in the summer i use my free time to help caterer and work with events
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Sweetwaters Donut Mill
Cashier
01.2023 - 07.2024
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all orders within deadlines.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
Appliance Tech LLC
OfficeTeam
06.2023 - 01.2024
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Comstock High School
Kalamazoo, MI06-2022
Skills
- Problem solving
- Conflict resolution
- Fast-paced environment
- Dependable and responsible
- Critical thinking
- Process improvement
Timeline
Advia Credit Union
Bank Tellers
07.2024 - Current
Appliance Tech LLC
OfficeTeam
06.2023 - 01.2024
Sweetwaters Donut Mill
Cashier
01.2023 - 07.2024
Catering by GMC
Server Seasonal
03.2018 - Current
High School Diploma -
Comstock High School
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