Haley Richards

I am currently a customer experience rep helping provide benefits to providers and now learning the member side

During my time here, I had a specific set of accounts that I managed the billing for. I sent bills and monitored payments for these specific accounts.

At this job I had an array of responsibilities. I managed the whole office for most of the time I was there. That included entering invoices, matching bills to statements and paying bills. I also worked outside and loaded customers with items they purchased and assisting them if they were not sure of exactly what they wanted.

This job involved cold call knocking on doors to sell insurance for cancer, accident, heart and life policies. I also visited current customers to help renew or send in claims