Hi, I’m
Haley Rippetoe
Customer Service Representative
Bossier City,LA
Summary
Dedicated college student and customer service professional with knowledge of service delivery and proven multitasking abilities. Collaborative and committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
years of professional experience
Work History
Porter's Dry Cleaners
Customer Service Representative
02.2025 - Current
Job overview
- Greeted customers, careful handling of garments and household items, ensured accurate tagging for cleaning services
- Answered questions about services, pricing, and turnaround times in a friendly and professional manner
- Operated POS system to handle payments and issue receipts
Target
Sales Associate
11.2024 - Current
Job overview
- Provided excellent customer service in a fast-paced retail environment
- Maintained clean and organized shelves and displays
- Operated POS system and handled transactions accurately
First United Methodist Church
Spotlight Operator
03.2022 - Current
Job overview
- Operated spotlight equipment during services, ensuring optimal lighting for performances and events
- Collaborated with technical team to synchronize lighting cues with audio and visual elements
- Trained new volunteers on spotlight operation and safety protocols, enhancing team efficiency
Dunkin' Donuts
Barista
03.2023 - 11.2024
Job overview
- Prepared and served high-quality beverages and food items in fast-paced environment
- Trained new team members on coffee preparation and customer service protocols
- Maintained cleanliness and organization of work area to meet health and safety standards
- Went above and beyond to help customers make decisions and the products they were purchasing
Education
Centenary College of LouisianaShreveport, LA
Bachelor of Arts from English, Music: Composition, & French
05-2028
University Overview
- Dean's List Fall 2025
- 3.8 GPA
- Study Abroad: Paris, Creative Writing
Skills
- Strong interpersonal and communication skills
- Dependable and detail-oriented
- Comfortable with retail systems and customer service
- Strong ability to adapt to new environments
- Strong desire to learn by new experiences
- Basic proficiency in Microsoft Office and Google Workspace
- Bilingual; fluent in English and intermediate proficiency in the French language
Languages
English
Native or Bilingual
French
Limited Working
Interests
- Exploring various forms of art, such as theatre, music, and writing to nurture creativity and personal growth
- Experiencing the world through road trips
- Attending concerts of many different artists
Timeline
Customer Service Representative
Porter's Dry Cleaners
02.2025 - Current
Sales Associate
Target
11.2024 - Current
Barista
Dunkin' Donuts
03.2023 - 11.2024
Spotlight Operator
First United Methodist Church
03.2022 - Current
Centenary College of Louisiana
Bachelor of Arts from English, Music: Composition, & French
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