Haley Robertson
Lansdale,PA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
EviJoy Counseling Center
08.2023 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
CNA
Active Day
08.2019 - 04.2020
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
CNA
Bowling Green Nursing & Rehabilitation Center
02.2019 - 06.2019
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Education
Associate of Science - Allied Health Science
South University
Savannah, GA08.2016
Skills
- Workflow Optimization
- Data Entry
- Calendar Management
- Office Administration
- Appointment Scheduling
- Administrative Support
- Spreadsheet Development
- Scheduling and Calendar Management
Timeline
Administrative Assistant
EviJoy Counseling Center
08.2023 - Current
CNA
Active Day
08.2019 - 04.2020
CNA
Bowling Green Nursing & Rehabilitation Center
02.2019 - 06.2019
Associate of Science - Allied Health Science
South University
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