Haley Robertson
Houston
Summary
Dynamic professional with extensive experience at Cyfair ISD, excelling in course planning and new hire training. Proven track record in enhancing staff development and productivity through tailored mentoring and creative problem-solving. Strong communicator and dedicated coach, committed to fostering a culture of continuous learning and professional growth.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Full Time Trainer
Cyfair ISD
07.2018 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Collaborated with subject matter experts to create accurate training content.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Promoted a culture of continuous learning by advocating for professional development opportunities.
Driver Trainer
Cyfair ISD
03.2016 - 07.2018
- Identified driver training needs to make recommendations to manager.
- Developed tailored training programs for individual drivers, addressing specific areas of improvement.
- Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
- Facilitated effective communication between drivers, dispatchers, and management, promoting a cohesive team environment.
- Enhanced driver safety by conducting thorough training sessions on defensive driving techniques.
- Taught drivers how to drive, shift and back up trucks.
- Contributed to the development of company-wide safety initiatives by sharing insights gained through hands-on training experiences with drivers.
School Bus Driver
Cyfair ISD
10.2012 - 03.2016
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
Personal Assistant
Andrea Meade
01.2010 - 03.2012
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
Commercial Sales Manager
Trans International
12.2002 - 10.2009
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Responded to customer feedback in professional and constructive way.
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Mentored junior sales staff to maximize revenues and employee satisfaction, boosting profit levels in [Location].
- Provided exceptional customer service throughout the entire sales process, ensuring client satisfaction from initial contact through post-sale follow-up efforts.
Co-owned Kwik Fit Transmissions
Myself
04.1995 - 05.2002
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
Care Assistant
British Nursing Association
10.1988 - 01.1989
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
Hair Stylist
Hair Design Salon
03.1985 - 02.1988
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Educated customers on products to maximize benefits.
Education
No Degree -
Bournemouth College of Beauty
Bournemouth England05-1985
Kemp Welch Secondary School
Bournemouth England05-1983
Skills
- Course planning
- New hire training
- Planning and coordination
- Creative problem solving
- Group and individual instruction
Certification
TPST Examiner Certification
Third Party General Knowledge Certification
STC Certified
CPR Instructor Certified
Awards
Spotlight Driver of the Year-2014
Lead Driver
District Lead Driver
Timeline
Full Time Trainer
Cyfair ISD
07.2018 - Current
Driver Trainer
Cyfair ISD
03.2016 - 07.2018
School Bus Driver
Cyfair ISD
10.2012 - 03.2016
Personal Assistant
Andrea Meade
01.2010 - 03.2012
Commercial Sales Manager
Trans International
12.2002 - 10.2009
Co-owned Kwik Fit Transmissions
Myself
04.1995 - 05.2002
Care Assistant
British Nursing Association
10.1988 - 01.1989
Hair Stylist
Hair Design Salon
03.1985 - 02.1988
No Degree -
Bournemouth College of Beauty
Kemp Welch Secondary School
Similar Profiles
Lewis SmooklerLewis Smookler
Science & Technology Educator at CyFair ISDScience & Technology Educator at CyFair ISD
Francisca RamirezFrancisca Ramirez
Administrative Assistant at CyFair ISDAdministrative Assistant at CyFair ISD
TAYLOR M GRAYTAYLOR M GRAY
Transit Bus Operator at CYFAIR ISDTransit Bus Operator at CYFAIR ISD
Jennifer PickardJennifer Pickard
Purchasing and Operations Coordinator at Grace InstrumentPurchasing and Operations Coordinator at Grace Instrument
Saleh AlkhouliSaleh Alkhouli
Principle Coordinator / Fraud Investigator at Capital OnePrinciple Coordinator / Fraud Investigator at Capital One