Haley Santiago
Delray Beach
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Server
Vinny’s Cafe
Boca Raton
05.2024 - 11.2025
- Maintained cleanliness of dining area to meet health and safety standards.
- Upsold daily specials to boost sales and enhance customer experience.
- Processed and recorded customer orders using point-of-sale system.
- Resolved customer complaints effectively to ensure satisfaction.
Sales Associate
Aerie By American Eagle
Boca Raton
09.2022 - 03.2024
- Facilitated engaging customer interactions to drive satisfaction and repeat business.
- Executed promotional activities to enhance store visibility and increase sales.
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Trained new staff on sales techniques and customer service standards to ensure consistency.
Education
Sachem East
Farmingville, NYSkills
- Point of sale
- Product promotion
- Team training
- Menu memorization
- Complaint resolution
- Food station setup
Timeline
Server
Vinny’s Cafe
05.2024 - 11.2025
Sales Associate
Aerie By American Eagle
09.2022 - 03.2024
Sachem East