Dynamic professional with expertise in small business operations and customer relations. As Manager at Family Service Association, optimized team performance and enhanced workflow efficiency. Proven track record in relationship building and strategic planning, driving brand visibility and customer satisfaction. Adept at implementing innovative solutions to achieve operational success and foster collaboration.
Overview
16
16
years of professional experience
Work History
Owner
Self-employeed
Atlantic County, NJ
11.2023 - Current
Developed and implemented operational strategies to enhance customer satisfaction and retention.
Managed inventory systems, ensuring optimal stock levels and reducing waste.
Designed marketing initiatives that increased brand visibility and attracted new customers.
Had knowledge on current trends, starting a permanent jewelry business
Stylist
Snapped by AZ
Manasquan, NJ
01.2018 - Current
Assisted clients in selecting wardrobe and colors based on individual preferences and trends.
Maintained cleanliness and organization of studio.
Learned to adequately pick clothing based on clients need for the photography session.
Adapted to new trends and techniques through ongoing training sessions and workshops.
Manager
Family Service Association
Atlantic County, NJ
01.2017 - 01.2021
Developed and implemented operational strategies to enhance workflow efficiency.
Led cross-functional teams to drive process improvements and ensure project alignment.
Managed resource allocation, optimizing team performance and productivity levels.
Established key performance indicators to monitor operational success and guide decision-making.
Conducted regular performance reviews, providing constructive feedback to improve team outcomes.
Streamlined communication channels between departments, improving collaboration and project execution.
Managed and motivated employees to be productive and engaged in work.
Head Preschool Teacher
English Creek Academy
Atlantic County, NJ
09.2009 - 08.2016
Developed and implemented age-appropriate curriculum to enhance cognitive and social skills.
Led team of educators in creating a nurturing and safe learning environment.
Mentored junior staff, providing guidance on best practices in early childhood education.
Coordinated parent-teacher meetings to foster communication and engagement with families.
Education
Bachelor of Arts - Psychology
Stockton University
Absecon, NJ
Certification in Kripalu Yoga - Fitness
Hummingbird Yoga
Linwood, NJ
06-2016
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Interests
Enjoy participating in crossfit and yoga for overall physical and mental well-being
Martial Arts
I participate in low-impact exercises to strengthen core muscles
Mindfulness Practices
Regularly practice mindfulness and meditation for overall wellness