Haley Seim
Tempe,AZ
Summary
Hardworking professional server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations. Known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
3
3
years of professional experience
Work History
Server/Shift Supervisor
Black Bear Diner
Tempe, Arizona
10.2024 - Current
- Provided friendly and attentive service to guests in a fast-paced diner environment.
- Took orders accurately and promptly while relaying them efficiently to the kitchen staff.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Balancing cash drawers and safe
- Purchase orders for gift shop and coffee
- Multi - tasking and prioritizing responsibilities
- Collaborated with team members to ensure timely food delivery to customers.
- Handled customer inquiries and resolved issues with professionalism and courtesy.
- Supported cash register operations and processed payments accurately for guests.
- Recommended menu items based on customer preferences and dietary needs.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
- Supervised daily operations to ensure efficient service and workflow.
- Conducted weekly inventory of supplies, equipment, and food items.
Server
Dennys Diner
Peoria AZ, & Las Vegas NV
10.2023 - 10.2024
- Provided exceptional customer service in a fast-paced diner environment.
- Took customer orders accurately and efficiently using the POS system.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Resolved customer complaints promptly while maintaining a positive atmosphere.
- Prepared and served food and beverages according to restaurant standards.
- Multi - tasking and prioritizing responsibilities
- Operated POS terminals to input orders, split bills, and calculate totals.
- Collaborated with team members to enhance overall dining experience.
- Followed safety and sanitation guidelines to ensure food quality compliance.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Dennys Diner
Las Vegas, Nevada
06.2022 - 10.2023
- Provided exceptional customer service in a fast-paced diner environment.
- Took customer orders accurately and efficiently using the POS system.
- Prepared and served food and beverages according to restaurant standards.
- Ensured the best dining experience for tourists at the busiest Dennys location in the world through best practices, attentiveness, and team work
Education
High School Diploma -
Amador Valley High School
Pleasanton, CA01-2014
Skills
- Customer service
- Food safety compliance
- Menu knowledge
- Team collaboration
- Time management
- Sales maximization
- Hospitality service expertise
- POS operation
- Positive and professional
- High volume dining
Timeline
Server/Shift Supervisor
Black Bear Diner
10.2024 - Current
Server
Dennys Diner
10.2023 - 10.2024
Server
Dennys Diner
06.2022 - 10.2023
High School Diploma -
Amador Valley High School