Haley Sheets
Erie,PA
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
12
12
years of professional experience
Work History
Store Manager
Buckle
10.2021 - Current
- Manage store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximize sales and minimize shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and store requirements.
- Rotated merchandise and displays to feature new products and promotions.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Coached sales associates on product knowledge by using wide variety of training tools.
Manager-in-Training
Buckle
08.2020 - 10.2021
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
- Enhanced supervisory and leadership abilities by working closely with mentoring Manager
- Directed training and retraining of employees to boost performance and enhance business results.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Bartender
City Tap And The Attic
09.2019 - 08.2020
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Increased bar revenue through development and marketing of featured cocktails.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Key Holder
Buckle
09.2016 - 08.2020
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Kennel Attendant
Chevington Animal Hospital
05.2012 - 06.2017
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Mixed and administered special food formulas to individual animals based on unique dietary needs..
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Education
Bachelor - Tourism, Hospitality, And Event Management
Bowling Green State University
Bowling Green, OH05.2020
High School Diploma -
Pickerington High School Central
Pickerington, OH05.2015
Skills
- Continuous Development
- Leadership
- Customer Service
- Sales and Marketing Support
- Focus and Follow-Through
- Delegation and Supervision
- Customer Satisfaction
- Recruitment and Training
- Store Merchandising
- Time Management
Affiliations
Alpha Omicron Pi - Philanthropy Chairman
Timeline
Store Manager
Buckle
10.2021 - Current
Manager-in-Training
Buckle
08.2020 - 10.2021
Bartender
City Tap And The Attic
09.2019 - 08.2020
Key Holder
Buckle
09.2016 - 08.2020
Kennel Attendant
Chevington Animal Hospital
05.2012 - 06.2017
Bachelor - Tourism, Hospitality, And Event Management
Bowling Green State University
High School Diploma -
Pickerington High School Central
Similar Profiles
Aiden MaherAiden Maher
Operations Manager at BuckleOperations Manager at Buckle
Kamoria PigheeKamoria Pighee
Sales Teammate at BuckleSales Teammate at Buckle
Addison BosterAddison Boster
Retail Sales Leader at BuckleRetail Sales Leader at Buckle
Ashton GravesAshton Graves
Sales Manager at BuckleSales Manager at Buckle
Justin LyonJustin Lyon
Sales Associate at The Home DepotSales Associate at The Home Depot