Haley Sloan
Danvers,MA
Summary
Starbucks barista and trainer with 3+ years of experience in a fast-paced, high-volume environment. Skilled in team training, customer service, and supporting daily store operations. Recognized for reliability, leadership, positive attitude and the ability to maintain a positive and efficient work environment.
Overview
10
10
years of professional experience
2019
2019
years of post-secondary education
Work History
Starbucks barista
Starbucks, Barista
Danvers
03.2023 - Current
- Deliver consistent, high-quality customer service in a fast-paced, high-volume environment
- • Train and mentor new hires on Starbucks standards, beverage preparation, and customer connection
- • Support shift operations by assisting with task delegation, workflow efficiency, and problem-solving during busy periods
- • Handle cash management, POS systems, and mobile orders with accuracy and efficiency
- • Maintain store cleanliness, organization, and adherence to health and safety standards
- • Act as a reliable team member trusted to support leadership and step in when needed
Dog Bather
Sedelies Pet Grooming
Lynn, Massachusetts
05.2019 - 01.2020
- Managed front desk operations including scheduling appointments and processing payments
- • Provided attentive care to animals, ensuring safety and comfort during grooming
- • Built positive relationships with customers through friendly and professional service
- Assisted pet owners with care instructions and grooming product recommendations.
- Educated pet owners on proper bathing techniques for at-home care.
- Maintained cleanliness of grooming area, ensuring hygiene and safety standards.
Assistant Teacher
Einsteins workshop
Burlington, Massachusetts
06.2016 - 07.2017
- Supported instructors in leading structured educational activities for children
- • Helped manage classroom behavior and maintain an engaging, safe learning environment
- • Assisted in planning and setting up hands on STEM activities
Education
Lynn English High School
Lynn, MassachusettsSkills
- Team Training & Development
- Customer Experience & Conflict
- Customer relationship management
- Team player
- New hire training
- Menu memorization
- Safe food handling
Timeline
Starbucks barista
Starbucks, Barista
03.2023 - Current
Dog Bather
Sedelies Pet Grooming
05.2019 - 01.2020
Assistant Teacher
Einsteins workshop
06.2016 - 07.2017
Lynn English High School