Haley Snyder
Rock Hill,US
Summary
Energetic employee with years of managerial experience. Successfully overseen day to day business operations with an efficient and performance-driven approach. Skilled at delegating tasks to complete daily assignments contributing to team success. Always willing to take on any task and can adapt quickly to new needs and policies.
Overview
13
13
years of professional experience
Work History
Pharmacy Technician
Walgreen's Pharmacy
Rock Hill
04.2022 - Current
- Processed and filled prescriptions accurately for diverse customer needs.
- Assisted pharmacists with medication counseling and patient inquiries daily.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Maintained inventory levels and organized pharmaceutical supplies efficiently.
Beauty and Wellness consultant
Walgreens
Rock Hill, US
04.2022 - Current
- Provided personalized skincare and beauty recommendations to clients
- Built long-lasting client relationships, increasing repeat business and overall sales
- Consistently met and exceeded individual and team sales targets
- Conducted weekly product knowledge training sessions, enhancing team expertise and driving sales growth
- Assisted in marketing campaigns that elevated brand visibility among clientele
Shift Lead
Walgreens
Rock Hill, US
06.2019 - 05.2022
- Directed shift operations for a high-volume retail location, guiding associates to meet sales, service, and compliance goals
- Resolved escalated customer concerns with professionalism, enhancing overall customer satisfaction
- Trained and coached new team members on POS systems and customer service protocols, improving onboarding experience
- Directed shift operations for high-volume retail location, guiding associates to consistently meet sales and compliance goals
General Manager
Jimmy John's
Rock Hill, US
08.2017 - 09.2019
- Supervised staff at two locations, managing all facets of day-to-day operations
- Developed staff members with successful training programs based around a culture focused on employee empowerment and customer service
- Resolved employee, customer, and vendor issues using strong conflict mediation and problem-solving abilities
- Analyzed KPIs and tracking sheets to identify financial strengths and weaknesses, informing strategic decisions
- Monitored trends and adjusted business strategies to align operations with market demands and customer needs
First Assistant Manager
Jimmy John's
Rock Hill, US
01.2014 - 04.2017
- Contributed to team efficiency by smoothly handling opening, closing and shift change procedures
- Managed employee administrative tasks, including file maintenance and bi-weekly payroll submission
- Fostered a business culture centered on exceptional customer service and teamwork
- Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by smoothly handling escalated problems
- Scheduled employees to ensure optimal coverage aligned with business demands
Education
Northwestern
Rock Hill, USSkills
- Medication management
- Problem Solving
- Team collaboration
- Communication
- Adaptability
- Leadership
- Work Ethic
Timeline
Pharmacy Technician
Walgreen's Pharmacy
04.2022 - Current
Beauty and Wellness consultant
Walgreens
04.2022 - Current
Shift Lead
Walgreens
06.2019 - 05.2022
General Manager
Jimmy John's
08.2017 - 09.2019
First Assistant Manager
Jimmy John's
01.2014 - 04.2017
Northwestern