Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

Tiquirria Alexander

Rock Hill,SC

Summary

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. Successful Pharmacy Technician bringing 7 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Work From Home Pharmacy Technician

UnitedHealth Group
Charlotte, NC
09.2022 - Current
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Leveraged database to confirm validity of prescriptions, patient data and drug side effects.

Picking Pharmacy technician

Omnicare, CVS Health Company
Charlotte, NC
08.2019 - Current
  • Work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations
  • Work in a fast-paced environment and demonstrates compassionate, genuine care for patients and customers
  • Take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times
  • Work within assigned pharmacy workstations, to safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Verified prescriptions and drug labels, documents and packages.

Horizontal Construction Engineer

SC National Guard
Chester, SC
12.2012 - Current
  • I assist the supply sergeant with keeping track of any equipment that come in and out, loading and unloading equipment, documenting when equipment is taking out of the gate
  • We clear roads and attend to natural disasters when needed
  • There are many skills that I have developed from the National Guard, including the ability to learn fast and adapt easily to changes.
  • Operated tractor and trailer combination to transport heavy equipment to work sites.
  • Supported combat engineer missions with skilled heavy equipment operation.
  • Drove bulldozers, road graders and other heavy equipment to level earth.
  • Constructed V-shaped ditches with motorized grader as part of larger construction projects.

Machine Operator

Shutterfly
Fort Mill, SC
10.2015 - 12.2015
  • Operate the box machine to prepare cards to be shipped off to customers
  • Perform the necessary repairs for my skill level when the machine breaks down.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Verified production orders prior to starting set-up.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Manipulated controls to set, activate and adjust mechanisms on machinery.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.

Team Member

Krispy Kreme
Rock Hill, SC
02.2014
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Addressed customer needs, responding to specific requests.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Rotated through series of different stations based on team needs.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Looked for ways to go above and beyond job requirements.
  • Processed and retrieved customer special orders.

Pharmacy Technician

CVS/pharmacy
Lancaster, SC
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Verified prescriptions and drug labels, documents and packages.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.

Education

High School Diploma -

Lancaster High School
Lancaster, SC
05.2013

Associate of Science - Pre-Nursing

South College
Knoxville, TN
06.2023

Skills

  • Verifying Orders
  • Pharmacy Operations
  • Preparing Bulk Medications
  • Prescription Order Verification
  • Regulatory Compliance
  • Payment Processing
  • Medication Storage and Labeling
  • Prescription Refill Fulfillment
  • Verbal and Written Communication
  • Answering and Routing Calls
  • Relationship Building
  • Prioritization and Organization
  • Detail-Oriented

Certification

  • Certified Pharmacy Technician (CPhT)
  • Certified by the Pharmacy Technician Certification Board (PTCB)

Timeline

Work From Home Pharmacy Technician

UnitedHealth Group
09.2022 - Current

Picking Pharmacy technician

Omnicare, CVS Health Company
08.2019 - Current

Machine Operator

Shutterfly
10.2015 - 12.2015

Team Member

Krispy Kreme
02.2014

Horizontal Construction Engineer

SC National Guard
12.2012 - Current

Pharmacy Technician

CVS/pharmacy

High School Diploma -

Lancaster High School

Associate of Science - Pre-Nursing

South College
Tiquirria Alexander