Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Haley Spooner

Folsom,California

Summary

I am currently seeking a part-time position for the upcoming winter season. With over two years of experience as a server, I have developed strong multitasking and customer service skills while thriving in fast-paced, high-pressure environments. In addition, my background as both a receptionist at a real estate office and a licensed realtor has strengthened my ability to communicate effectively, build lasting client relationships, and manage multiple responsibilities at once. I take pride in providing excellent service, maintaining professionalism, and creating positive experiences for every customer and client I interact with. I am currently working at a restaurant 2-3 days per week. I am looking for a second job, as the Real Estate season comes to a slower pace.

Overview

3
3
years of professional experience

Work History

Server/Food Expo

El Dorado Saloon and Grill
04.2025 - Current
  • Provided exceptional customer service by promptly addressing guest inquiries and requests.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of food orders during peak hours.
  • Utilized POS system efficiently for processing orders and handling payments accurately.

Office Receptionist/Residential Realtor

Chase International Real Estate
05.2022 - Current
  • Managed multi-line phone system, directing calls to appropriate departments promptly.
  • Provided exceptional customer service, addressing inquiries and resolving issues effectively.
  • Maintained organized filing systems, enhancing document retrieval efficiency for staff.
  • Implemented office supply inventory management system, reducing excess stock and costs.
  • Developed and maintained positive relationships with clients, fostering loyalty and repeat business.
  • Demonstrated strong multitasking skills by handling multiple phone lines while assisting walk-in clients simultaneously.
  • Consistently provided exceptional customer service by addressing inquiries professionally and resolving issues efficiently.
  • Improved client relations with friendly and professional in-person greetings, ensuring a positive first impression of the company.

Server

Lake Almanor Country Club
05.2024 - 11.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

Associate of Arts - Communications

Santa Barbara City College
Santa Barbara, CA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Cleanliness standards
  • Team collaboration
  • Supply restocking
  • Memory retention

Interests

  • Enjoy participating in Hot Yoga, Pilates, and Hot Sculpt for overall physical and mental well-being

Timeline

Server/Food Expo

El Dorado Saloon and Grill
04.2025 - Current

Server

Lake Almanor Country Club
05.2024 - 11.2024

Office Receptionist/Residential Realtor

Chase International Real Estate
05.2022 - Current

Associate of Arts - Communications

Santa Barbara City College
Haley Spooner