Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Haley Stoffregen

Misumi USA
Racine
1
Certification
8
years of professional experience

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Work History

Customer Service

7 Years 5 Months
Misumi USA | 01.2019 - 06.2026
  • Communicated directly with customers as well as other departments to ensure efficient work flow and to meet deadlines.
  • Ensured accurate entry of customer requests, reducing potential errors and safeguarding financial integrity.
  • Oversaw training and evaluation of 15+ new hires, enhancing their performance and minimizing errors.

Business Assistant

1 Year 8 Months
DecisionOne Dental Partners | 05.2019 - 01.2021
  • Executed front office duties, leveraging data entry skills to maintain accuracy within medical database.
  • Managed incoming and outgoing communication via telephone and email, ensuring timely responses and accurate information flow.
  • Organized patient files and optimized operations, enhancing overall workflow.
  • Drafted appeals to insurance groups for denied dental procedures.

Extended Day Consultant

6 Months
Quest Academy | 10.2018 - 04.2019
  • Ensured care and safety of students in Aftercare program
  • Delivered homework assistance to students across multiple subjects
  • Ensured cleanliness and organization of workspaces daily
  • Engaged and managed large groups of students daily, fostering a positive learning environment

Education

Bachelor of Arts - English

Northern Illinois University | DeKalb, IL | 06-2018
  • Graduated cum laude
  • GPA: 3.6 GPA

Associate of Arts - English

William Rainey Harper College | Palatine, IL | 06-2016
  • Graduated
  • GPA: 3.8 GPA

Skills

Quality Assurance
Attention to detail
MS Office
Data entry
Communication skills
English
Works well in independent and collaborative settings

Certification

Undergraduate Certificate in Creative Writing, NIU, May 2018

Timeline

Business Assistant

DecisionOne Dental Partners
05.2019 - 01.2021Read More

Customer Service

Misumi USA
01.2019 - 06.2026Read More

Extended Day Consultant

Quest Academy
10.2018 - 04.2019Read More

William Rainey Harper College

Associate of Arts from English
Read More

Northern Illinois University

Bachelor of Arts from English
Read More
Haley Stoffregen