Summary
Overview
Work History
Education
Skills
Certification
Awards
Personal Information
Timeline
Generic

Haley Stoner

Venus

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Verification Specialist

PPO Dental Consulting
08.2023 - 10.2023
  • Create and update insurance breakdowns and upload to Dentrix system for office records
  • Verified and update patient information in patient portal
  • Update maximum deductibles and coinsurance's
  • Coordinate with insurance companies to ensure patient status
  • Maintain Pod schedules of thirty or more patients daily
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Maintained strong knowledge of basic dental terminology to better understand services and procedures.
  • Complied with HIPAA guidelines and regulations for confidential patient data.
  • Managed high-volume insurance verifications within pressured timeframes for productive medical operations.

Front Office Coordinator

Incredible Dentistry
08.2021 - 08.2022
  • Greet new and existing patients
  • Register new patients according to office protocol
  • Assist patients to complete all necessary forms and documents
  • Verify and update patient information
  • Move patients through appointments as scheduled
  • Enter all relevant patient information into the Easy Dental data system
  • Verify insurance information to inform patients of their financial obligations and discuss treatment and payment options to help patients decide what option is best for them
  • Answer and manage incoming calls
  • Schedule patient appointments
  • Confirm upcoming appointments and recalls according to office protocol
  • Check daily appointments schedule
  • Fill in cancellations and No Shows
  • Maintain a professional reception area

Assistant Teacher

Primrose School of Westlake Entrada
06.2021 - 08.2021
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Worked with teacher to identify and target opportunities for instructional improvements.
  • Provided group-based learning support focused on student progress.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Developed and implemented classroom routines to address varying student needs.

Hostess

Vaquero Club
09.2017 - 06.2020
  • Greets and seats members and guests, presents menus and informs them of specials of the day
  • Treats all members and guests in a manner to ensure their complete satisfaction
  • Always strives to exceed members expectations
  • Runs the floor plan/ plan seating chart to ensure proper seating
  • Answers phone at hostess station, provides answers to questions concerning the menu and restaurant/ club
  • Interacts with the members as they arrive and as they leave to ensure positive dining experience
  • Takes To-Go orders for members to be picked up or delivered and performs other duties as directed including training incoming staff

Hostess

Dallas Cowboys Club
03.2017 - 12.2017
  • Responsibilities included, but not limited to:
  • Engaging in friendly conversation while seating guest in a timely fashion
  • Introducing guest to their server, managing restaurant waiting list during high volume to accurately set guest expectations, always sincerely thanking guests as they leave and inviting them to return, helping with refills, To- Go’s, and maintaining restaurant cleanliness

Hostess

Olive Garden
01.2014 - 03.2016
  • Responsibilities included but were not limited to: Engaging in friendly conversation while seating guest in a timely fashion
  • Introducing guest to their server, managing restaurant waiting list during high volume to accurately set guest expectations, always sincerely thanking guests as they leave and inviting them to return, helping with refills, To-Go’s, and maintaining restaurant cleanliness

Hostess

Red Lobster
02.2013 - 01.2014
  • Responsibilities included but were not limited to: Engaging in friendly conversation while seating guest in a timely fashion
  • Introducing guest to their server, managing restaurant waiting list during high volume to accurately set guest expectations, always sincerely thanking guest as they leave and inviting them to return, helping with refills, To-Go’s and maintaining restaurant cleanliness

Gaming Attendant

Six Flags
05.2012 - 10.2012
  • Duties included management of various gaming areas within the property
  • Restocking of prizes and interaction with patrons of all ages
  • Worked with supervisors in accordance with ordering of gaming prizes and daily functions
  • Duties also included management and responsibilities in accordance with my assigned gaming areas

Education

Dental Assistant -

Arch Dental Assistant Academy
Grapevine, TX
09.2020

GED - undefined

Lamar High School
Arlington, TX
01.2013

Skills

  • Communications
  • Customer Services
  • Staff Training
  • POS System Operation
  • Microsoft Office
  • Organization
  • Multi-task oriented
  • Stress Management/Composure
  • Insurance plan verification
  • Insurance terminology
  • Coordination and scheduling
  • Data entry and review

Certification

Registered Dental Assistance

Awards

Memory Maker Of The Month, 05/01/19

Personal Information

Title: RDA

Timeline

Verification Specialist

PPO Dental Consulting
08.2023 - 10.2023

Front Office Coordinator

Incredible Dentistry
08.2021 - 08.2022

Assistant Teacher

Primrose School of Westlake Entrada
06.2021 - 08.2021

Hostess

Vaquero Club
09.2017 - 06.2020

Hostess

Dallas Cowboys Club
03.2017 - 12.2017

Hostess

Olive Garden
01.2014 - 03.2016

Hostess

Red Lobster
02.2013 - 01.2014

Gaming Attendant

Six Flags
05.2012 - 10.2012

GED - undefined

Lamar High School
Registered Dental Assistance

Dental Assistant -

Arch Dental Assistant Academy
Haley Stoner