Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Verification Specialist
PPO Dental Consulting
08.2023 - 10.2023
Create and update insurance breakdowns and upload to Dentrix system for office records
Verified and update patient information in patient portal
Update maximum deductibles and coinsurance's
Coordinate with insurance companies to ensure patient status
Maintain Pod schedules of thirty or more patients daily
Assured timely verification of insurance benefits prior to patient procedures or appointments.
Maintained strong knowledge of basic dental terminology to better understand services and procedures.
Complied with HIPAA guidelines and regulations for confidential patient data.
Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
Front Office Coordinator
Incredible Dentistry
08.2021 - 08.2022
Greet new and existing patients
Register new patients according to office protocol
Assist patients to complete all necessary forms and documents
Verify and update patient information
Move patients through appointments as scheduled
Enter all relevant patient information into the Easy Dental data system
Verify insurance information to inform patients of their financial obligations and discuss treatment and payment options to help patients decide what option is best for them
Answer and manage incoming calls
Schedule patient appointments
Confirm upcoming appointments and recalls according to office protocol
Check daily appointments schedule
Fill in cancellations and No Shows
Maintain a professional reception area
Assistant Teacher
Primrose School of Westlake Entrada
06.2021 - 08.2021
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Supported student physical, mental, and social development using classroom games and activities.
Completed daily reports, meal count sheets, and attendance logs.
Worked with teacher to identify and target opportunities for instructional improvements.
Provided group-based learning support focused on student progress.
Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Developed and implemented classroom routines to address varying student needs.
Hostess
Vaquero Club
09.2017 - 06.2020
Greets and seats members and guests, presents menus and informs them of specials of the day
Treats all members and guests in a manner to ensure their complete satisfaction
Always strives to exceed members expectations
Runs the floor plan/ plan seating chart to ensure proper seating
Answers phone at hostess station, provides answers to questions concerning the menu and restaurant/ club
Interacts with the members as they arrive and as they leave to ensure positive dining experience
Takes To-Go orders for members to be picked up or delivered and performs other duties as directed including training incoming staff
Hostess
Dallas Cowboys Club
03.2017 - 12.2017
Responsibilities included, but not limited to:
Engaging in friendly conversation while seating guest in a timely fashion
Introducing guest to their server, managing restaurant waiting list during high volume to accurately set guest expectations, always sincerely thanking guests as they leave and inviting them to return, helping with refills, To- Go’s, and maintaining restaurant cleanliness
Hostess
Olive Garden
01.2014 - 03.2016
Responsibilities included but were not limited to: Engaging in friendly conversation while seating guest in a timely fashion
Introducing guest to their server, managing restaurant waiting list during high volume to accurately set guest expectations, always sincerely thanking guests as they leave and inviting them to return, helping with refills, To-Go’s, and maintaining restaurant cleanliness
Hostess
Red Lobster
02.2013 - 01.2014
Responsibilities included but were not limited to: Engaging in friendly conversation while seating guest in a timely fashion
Introducing guest to their server, managing restaurant waiting list during high volume to accurately set guest expectations, always sincerely thanking guest as they leave and inviting them to return, helping with refills, To-Go’s and maintaining restaurant cleanliness
Gaming Attendant
Six Flags
05.2012 - 10.2012
Duties included management of various gaming areas within the property
Restocking of prizes and interaction with patrons of all ages
Worked with supervisors in accordance with ordering of gaming prizes and daily functions
Duties also included management and responsibilities in accordance with my assigned gaming areas
Education
Dental Assistant -
Arch Dental Assistant Academy
Grapevine, TX
09.2020
GED - undefined
Lamar High School
Arlington, TX
01.2013
Skills
Communications
Customer Services
Staff Training
POS System Operation
Microsoft Office
Organization
Multi-task oriented
Stress Management/Composure
Insurance plan verification
Insurance terminology
Coordination and scheduling
Data entry and review
Certification
Registered Dental Assistance
Awards
Memory Maker Of The Month, 05/01/19
Personal Information
Title: RDA
Timeline
Verification Specialist
PPO Dental Consulting
08.2023 - 10.2023
Front Office Coordinator
Incredible Dentistry
08.2021 - 08.2022
Assistant Teacher
Primrose School of Westlake Entrada
06.2021 - 08.2021
Hostess
Vaquero Club
09.2017 - 06.2020
Hostess
Dallas Cowboys Club
03.2017 - 12.2017
Hostess
Olive Garden
01.2014 - 03.2016
Hostess
Red Lobster
02.2013 - 01.2014
Gaming Attendant
Six Flags
05.2012 - 10.2012
GED - undefined
Lamar High School
Registered Dental Assistance
Dental Assistant -
Arch Dental Assistant Academy
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