Haley Swinson
Wilmington,NC
Summary
Veterinary professional prepared for high-energy environments with focus on animal welfare and clinical support. Efficient in assisting with medical procedures and maintaining patient documentation. Known for collaborative teamwork and adaptability in dynamic settings, excelling in animal handling and client communication.
Overview
5
5
years of professional experience
Work History
Veterinary Assistant
A Country Veterinary Clinic
03.2025 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
Receptionist
Eastern Carolina Veterinary Referral
06.2022 - 02.2025
- Greeted visitors warmly and ensured they had a positive experience.
- Handled cash and credit card payments with accuracy.
- Answered phones professionally in accordance with organizational protocols.
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
- Assisted with administrative tasks such as filing documents, copying materials.
- Displayed pleasant and professional voice and demeanor, positively representing organization.
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
- Managed daily calendar appointments for staff members.
- Operated multi-line phone system efficiently while managing high call volume.
- Signed for incoming deliveries and notified employees of packages.
- Used sign-in sheets and other check-in procedures to track visitors on premises.
- Provided typing, word processing, and clerical support and assisted with special projects.
- Updated contact lists regularly to maintain accuracy of information.
- Scheduled appointments and maintained and updated appointment calendars.
- Received payments and recorded receipts for services.
- Greeted guests to determine nature and purpose of visit and directed or escorted to specific destinations.
- Heard and resolved complaints from customers and public.
Yard Attendant
Petbazaar
11.2021 - 11.2022
- Inspected grounds for debris or hazardous conditions prior to opening the store each day.
- Scheduling appointments and meeting.
- Maintained a safe and clean environment for customers, staff, and visitors.
- Supervised dogs in a large yard.
- Administering medications and feedings.
Veterinary Assistant
Oak Island Animal Hospital
07.2021 - 02.2022
- Assisted in restraining animals during examinations or treatments.
- Restrained animals for veterinary examinations, treatments and procedures.
- Assisted DVMs during procedures by restraining animals, monitoring vitals and administering medications.
- Filled prescriptions for pet owners under the direction of a veterinarian.
- Performed administrative duties such as scheduling appointments, maintaining patient records, and billing clients.
- Administered medications orally or topically as prescribed by veterinarians.
- Assisted with euthanasia procedures in a compassionate and sensitive manner.
- Provided compassionate care to animals while assisting veterinarians with medical and surgical procedures.
- Performed basic laboratory tests such as fecal analysis and urinalysis as directed by veterinarians.
- Educated clients on proper care of pet and administering medication at home.
Hab Technician
Intellichoice
03.2021 - 11.2021
- Helping adults and children with intellectual disabilities.
- Administering medications.
- Scheduling appointments.
- Assisting with daily chores and needs.
Yard Attendant
The Dog PlaySpot
02.2021 - 07.2021
- Inspected grounds for debris or hazardous conditions prior to opening the store each day.
- Scheduling appointments and meeting.
- Maintained a safe and clean environment for customers, staff, and visitors.
- Supervised dogs in a large yard.
- Administering medications and feedings.
Education
High School Diploma -
Heide Trask High School
Rocky Point, NC01-2017
Associate Degree -
Cape Fear Community College
Wilmington, NC01-2025
Skills
- Telephone skills
- Organization skills
- Appointment scheduling
- Customer/Client relations
- Time management
- Cleaning and sanitizing
- Animal safety
- Surgical assistance
- Medical record-keeping
- Vaccine administration
- Animal behavior
- Diagnostic imaging
- Sanitation protocols
- Medication administration
- Euthanasia assistance
- Patient restraint
- Client communication
Timeline
Veterinary Assistant
A Country Veterinary Clinic
03.2025 - Current
Receptionist
Eastern Carolina Veterinary Referral
06.2022 - 02.2025
Yard Attendant
Petbazaar
11.2021 - 11.2022
Veterinary Assistant
Oak Island Animal Hospital
07.2021 - 02.2022
Hab Technician
Intellichoice
03.2021 - 11.2021
Yard Attendant
The Dog PlaySpot
02.2021 - 07.2021
High School Diploma -
Heide Trask High School
Associate Degree -
Cape Fear Community College
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