Haley Tapp
Summary
High preforming and dedicated animal health professional with a diverse background in the industry. Passion for driving change and enhancing customer engagement to benefit veterinarians across the nation.
Overview
8
8
years of professional experience
Work History
Account Manager
Covetrus
10.2024 - Current
- Actively participating in networking events within the industry, expanding professional connections and generating leads.
- Manage over 130 veterinary customer accounts, including corporate and independently owned practices, while tracking goals in Salesforce CRM.
- Focusing on retention in existing accounts while pursuing new targets for sales placements in technology and vetsuite.
- Conducting Quarterly Business Reviews to evaluate territory sales performance and identify opportunities.
Administrative Assistant
Town N Country Animal Hospital
04.2022 - 10.2024
- Analyzed record input keeping accurate and up-to-date records on each patient in cornerstone.
- Managed online pharmacy platform with a goal of driving revenue back into the practice.
- Met with sales representatives to stay up to date on industry advancements.
- Assisted in onboarding new employees, providing training materials, and coordinating onboarding schedules.
Veterinary Assistant
Town N Country Animal Hospital
04.2017 - 04.2022
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Completed follow up calls to clients regarding surgery aftercare, wellness visits, and emergency appointments.
Education
Bachelor of Science - Business Administration
Appalachian State University
Boone, NC05-2024
Skills
Certified in Microsoft Office Suite: Excel, Access, Powerpoint, Word
Veterinary Professional: Fear Free Certification
Timeline
Account Manager
Covetrus
10.2024 - Current
Administrative Assistant
Town N Country Animal Hospital
04.2022 - 10.2024
Veterinary Assistant
Town N Country Animal Hospital
04.2017 - 04.2022
Bachelor of Science - Business Administration
Appalachian State University
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