Haley Thew
Reno,Nevada
Summary
Dynamic and dedicated professional with exceptional customer service and communication experience with Darden Restaurants, Olive Garden. Proven ability to engage guests and resolve complaints effectively, ensuring a positive dining experience. Strong multitasking and organizational skills, complemented by a solid work ethic, contribute to maintaining high standards of behavior.
Overview
6
6
years of professional experience
Work History
Server
Darden Restaurants, Olive Garden
01.2022 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Volunteer
Northern Nevada R.A.V.E. Family Foundation
04.2019 - 08.2019
- Used strong interpersonal communication skills to convey information to peers and small children.
- Supported engaging, fun, and smooth-running activities indoors and outdoors by helping with organization and simultaneously facilitating safety and a good experience.
Education
Bachelor of Science - Environmental Science
University of Nevada, Reno
Reynard, NV05-2025
Skills
- Multitasking and organization
- Regulatory compliance
- Exceptional customer service
- Strong work ethic
- Guest engagement
Languages
Spanish
Limited Working
Interests
- Environmental Stewardship
- Youth Development Programs
- Environmental Conservation Projects
- Volunteering
Timeline
Server
Darden Restaurants, Olive Garden
01.2022 - Current
Volunteer
Northern Nevada R.A.V.E. Family Foundation
04.2019 - 08.2019
Bachelor of Science - Environmental Science
University of Nevada, Reno
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