Haley Velazquez
Los Angeles,CA
Summary
Dynamic trainer with a proven track record at Shakeys, excelling in new hire training and speaking with customers. Improved staff productivity through increased communication and creative problem-solving. Skilled in food safety and customer service, fostering a welcoming atmosphere that improved guest satisfaction and handled multiple tasks and stations during peak hours.
Overview
3
3
years of professional experience
Work History
Trainer
Shakeys
Los Angeles, CA
06.2025 - Current
- Developed and delivered training sessions on food safety and customer service standards.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Pizza Cook
Shakeys
Los Angles Ca
04.2025 - Current
- Prepared and baked pizzas according to Shakeys' recipes and quality standards.
- Assisted team members during peak hours to enhance service speed and efficiency.
- Handled high-volume orders during peak times with accuracy and speed while maintaining attention to detail for each pizza creation.
- Monitored and maintained clean working areas and cooking surfaces.
Cashier
Shakeys
Los Angeles, CA
09.2024 - Current
- Collaborated with team members to promote daily specials and enhance sales initiatives.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Dining Room Attendant
Shakeys
Los Angles Ca
01.2023 - Current
- Assisted with food preparation, ensuring timely service and adherence to quality standards.
- Maintained cleanliness of dining area, promoting a welcoming atmosphere for guests.
- Collaborated with kitchen staff to synchronize orders and enhance overall guest experience.
- Monitored inventory levels, reporting shortages to management for efficient restocking.
- Provided attentive customer service, addressing inquiries and resolving issues promptly.
Education
High School Diploma -
Morgan McKenzie
Los Angeles, CAHigh School Diploma -
City Of Angels
Los Angeles, CASkills
- New hire training
- Public speaking
- Creative problem solving
Languages
Spanish
Native or Bilingual
Timeline
Trainer
Shakeys
06.2025 - Current
Pizza Cook
Shakeys
04.2025 - Current
Cashier
Shakeys
09.2024 - Current
Dining Room Attendant
Shakeys
01.2023 - Current
High School Diploma -
Morgan McKenzie
High School Diploma -
City Of Angels