Haley Ward
Chuckey,TN
Summary
Compassionate CNA with a proven track record at Morning Pointe Senior Living, excelling in patient care. Enhanced patient satisfaction through attentive support and emotional care, while demonstrating strong time management and problem-solving skills. Committed to promoting independence and dignity in every interaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CNA
Morning Pointe Senior Living
02.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Manicurist and Pedicurist
Ruhani Day Spa
04.2020 - Current
- Educated clients on nail care best practices, resulting in healthier nails and fewer complaints.
- Maintained a clean and sanitary work environment, ensuring the health and safety of clients.
- Improved appointment scheduling efficiency by implementing an online booking system.
- Provided excellent customer service, addressing concerns promptly and professionally to maintain client trust.
- Increased repeat business by building strong relationships with clients and consistently delivering exceptional service.
Team Leader
Dairy Queen Grill & Chill
06.2017 - 03.2020
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
High School Diploma -
Chuckey-Doak High School
Afton, TN05-2019
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- Dressing assistance
- Feeding assistance
- Bathing assistance
- Patient transfers
- Emotional support
- Problem-solving
- Multitasking and organization
- Critical thinking
- Active listening
- Bedside manner
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Licensed Nail Technician - [State] Board of Cosmetology.
Timeline
CNA
Morning Pointe Senior Living
02.2024 - Current
Manicurist and Pedicurist
Ruhani Day Spa
04.2020 - Current
Team Leader
Dairy Queen Grill & Chill
06.2017 - 03.2020
High School Diploma -
Chuckey-Doak High School
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