Haley Welker
Roseville,MI
Summary
Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively manages tables and collaborates with kitchen staff to ensure smooth operations and satisfied guests. Demonstrates strong multitasking abilities and attention to detail, ensuring seamless dining experiences. Good communication skills and ability to train new servers to high standards of guest satisfaction.
Overview
4
4
years of professional experience
Work History
Real Estate Agent
Keller Williams
Chesterfield, MI
07.2025 - Current
- Facilitated property showings and conducted client consultations to assess needs and preferences.
- Developed marketing strategies utilizing digital platforms to enhance property visibility and attract buyers.
- Negotiated purchase agreements, ensuring favorable terms for clients while maintaining compliance with real estate regulations.
- Conducted market analysis to provide clients with accurate pricing strategies based on current trends and property values.
- Coordinated open house events and promotional activities to engage potential buyers and showcase listings effectively.
- Maintained detailed records of transactions, facilitating seamless communication between buyers, sellers, and stakeholders.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Server
Longhorn Steakhouse
Troy, MI
04.2024 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Managed multiple tables efficiently while ensuring timely order delivery and satisfaction.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Maintained cleanliness and organization of dining area to enhance guest experiences.
- Upsold daily specials and promotions, contributing to increased overall sales revenue.
- Processed payments accurately while ensuring compliance with cash handling procedures.
- Resolved guest complaints swiftly to maintain high levels of customer satisfaction and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area and service alley was prepared for seamless service transitions in a timely manner.
- Assisted in training new servers on menu items, service protocols, and point-of-sale systems.
Server
Sajo's
Clinton Township, MI
02.2022 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area and service alley was prepared for seamless service transitions in a timely manner.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Charlie's Family Diner
Saint Clair Shores, MI
10.2021 - 02.2022
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Diploma -
Arts Academy In The Woods
FraserSkills
- Strong organizational skills
- Excellent teamwork
- Highly professional
- Negotiation skills
- Contract negotiation
- Client-oriented
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Professional appearance
- Safe food handling
- Menu memorization
- Food running
- High volume dining
Timeline
Real Estate Agent
Keller Williams
07.2025 - Current
Server
Longhorn Steakhouse
04.2024 - Current
Server
Sajo's
02.2022 - 05.2023
Server
Charlie's Family Diner
10.2021 - 02.2022
High School Diploma -
Arts Academy In The Woods