Haley Wissink
Clarksville,TN
Summary
Reliable technician with experience in customer service and team collaboration. Known for excellent communication and problem-solving abilities, contributing to improved repair efficiency and customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Phone Technician
Telcom Express
03.2026 - Current
- Diagnosed and repaired various phone models, ensuring optimal functionality for customers.
- Collaborated with team members to streamline repair processes, enhancing efficiency and service speed.
- Managed inventory of spare parts and tools, ensuring availability for timely repairs and reducing downtime.
- Maintained organized workspace, contributing to an efficient work environment and quicker repair turnaround times.
- Performed preventive maintenance of telecommunications equipment.
Waitress
Waffle House
11.2022 - 04.2025
- Provided exceptional customer service, ensuring guest satisfaction and repeat patronage.
- Managed multiple tables efficiently, maintaining high service standards during peak hours.
- Trained new team members on menu items, service protocols, and operational procedures.
- Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
- Assisted in daily cash reconciliation, ensuring accurate financial reporting at shift end.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Cashier
Tractor Supply Company
09.2024 - 03.2025
- Maintained accurate cash drawer balances and reconciled discrepancies daily.
- Assisted customers with product inquiries and provided excellent service.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Resolved customer complaints promptly, fostering a positive shopping experience.
- Contributed to store promotions by displaying merchandise effectively at checkout areas.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Enlisted Soldier
Mississippi National Guard
03.2023 - 03.2025
- Conducted maintenance checks on firearms, enhancing safety protocols and operational effectiveness.
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Upheld [Branch] dress and appearance regulations for professional appearance.
- Trained in conflict resolution among subordinates, equals and superiors.
Kitchen Worker
Jerry's Catfish House
10.2021 - 02.2023
- Prepared ingredients and maintained cleanliness in kitchen environment.
- Trained new staff on kitchen procedures and equipment usage effectively.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
High School Diploma -
Florence High School
Florence, MS05-2023
Skills
- Hardware repair
- Sales support
- Customer service
- Teamwork
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Troubleshooting skills
Timeline
Phone Technician
Telcom Express
03.2026 - Current
Cashier
Tractor Supply Company
09.2024 - 03.2025
Enlisted Soldier
Mississippi National Guard
03.2023 - 03.2025
Waitress
Waffle House
11.2022 - 04.2025
Kitchen Worker
Jerry's Catfish House
10.2021 - 02.2023
High School Diploma -
Florence High School