Haley Wynn
Lancaster,KY
Summary
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Overview
3
3
years of professional experience
Work History
Manager
Jimmy Johns
04.2023 - 02.2026
- Directed daily operations and coordinated team activities to maximize productivity.
- Formulated and executed strategic initiatives to optimize service delivery and elevate customer satisfaction.
- Resolved customer complaints through effective communication via phone, email, and in-person interactions.
- Recorded and managed stock and inventory data using Excel.
Housekeeper
Fairfield By Marriott
Lexington, KY
09.2022 - 02.2023
- Supervised daily housekeeping operations, ensuring adherence to hotel cleanliness standards.
- Implemented efficient cleaning schedules, optimizing time management across multiple rooms.
- Enhanced guest experience by responding swiftly to special requests and feedback regarding housekeeping services.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Education
High School Diploma -
Madison Southern High School
Berea05.2021
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff management
Languages
English
Timeline
Manager
Jimmy Johns
04.2023 - 02.2026
Housekeeper
Fairfield By Marriott
09.2022 - 02.2023
High School Diploma -
Madison Southern High School