HALEY ZAMPA
Santa Rosa,CA
Summary
I possess more than a decade of expertise in overseeing security teams, minimizing risks, and establishing global security programs. In my previous position, I was accountable for supervising the safety of 250+ executives during their travels to high-risk areas and attendance at widely publicized events. Additionally, I successfully managed security and safety protocols for numerous corporate gatherings, accommodating both small gatherings and large venues capable of accommodating 12,000 people concurrently.
Furthermore, I crafted and implemented a comprehensive security training module for a multinational firm with a workforce of over 10,000 employees. I have received training and certification in close protection operations, cybersecurity foundations, threat management, first aid, security vehicle driving, counter-surveillance measures, project management, and diversity inclusion.
Overview
12
12
years of professional experience
Work History
Leadership Support Program Manager
Protective Services
01.2019 - 07.2023
- Support a global portfolio of over 250 executive members and employees based on risk
- Responsible for a program with a budget north of 12 million dollars
- Developed and maintained logistics workflows, procedures and reports.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Leveraged project management processes and tools to define and execute projects.
- Participated in vendor selection and management process for program initiatives.
- Coached team members on productivity strategies to accomplish challenging goals.
- Researched industry best practices in support of training development and program content.
Safety and Security Specialist II
Splunk
07.2014 - 01.2019
- Partner with local Security Managers at neighboring companies and local Law Enforcement to relay regional intelligence and share industry knowledge
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Created and delivered presentations to internal and external stakeholders to showcase work.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Promote security initiatives to executive staff and employees by writing communications and facilitating workshops
- Evaluate new productivity tools and make recommendations for system enhancements
- Facilitate self-defense and CPR classes for employees.
Front Desk Safety and Security I
Splunk
08.2013 - 07.2014
- Established the first Physical Security Program at the company.
- Acquired 24/7 security guards as an added layer of security.
- Responded quickly to emergency situations to assess and deflect issues.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Investigated suspicious activities and persons to maintain security of premises.
- Initiated the global visitor check-in system to not only ensure the safety of the employees but to create a quick and easy solution for our customers
- Partnered with security vendors to design, install and enhanced surveillance camera and badge access system
- Worked closely with our in-house legal counsel on legal issues and asset protection plans.
Emergency Disptach
Santa Cruz Regional 9-1-1
02.2012 - 08.2013
- Received incoming telephone and alarm system calls regarding emergency and non-emergency situations and dispatched appropriate police, fire and ambulatory services to premises.
- Completed daily reports, forms and other documentation accurately to avoid errors in patient care.
- Maintained accurate records and updated files using electronic government databases.
- Followed established protocols for professional handling of emergency situations.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Reported alarm activity to subscribers' emergency contacts.
Legal Advocate
Walnut Avenue Women's Center
10.2011 - 07.2012
- Attend court hearings to assist in filing restraining orders.
- Act as a liaison between court representatives and the client.
- Identify behaviors and personalities associated with domestic violence victims and abusers.
- Prepared and reviewed legal documents following applicable regulations.
- Advised clients on variety of legal matters, including corporate governance, intellectual property, labor law and taxation.
Education
Bachelors Degree - Criminal Justice
Chapman University
Orange County, CASkills
- Personnel Management
- Resource Management
- Vendor Relationship Management
- Project Management
- Partnership Development
- Operations Management
- Team Development
- Customer Service
- Program Leadership
- Remote Team Management
- Team Management
- Documentation Proficiency
- Problem-Solving
- Policy and Procedure Improvements
Timeline
Leadership Support Program Manager
Protective Services
01.2019 - 07.2023
Safety and Security Specialist II
Splunk
07.2014 - 01.2019
Front Desk Safety and Security I
Splunk
08.2013 - 07.2014
Emergency Disptach
Santa Cruz Regional 9-1-1
02.2012 - 08.2013
Legal Advocate
Walnut Avenue Women's Center
10.2011 - 07.2012
Bachelors Degree - Criminal Justice
Chapman University
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