Haley Zeien
Oakland,IL
Summary
Successful at helping clients unravel physical, mental, and emotional layers to identify root causes of problems and develop strong coping skills for diverse scenarios. Proficient in interdisciplinary collaboration with a passion for positively impacting patient lives.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
PACT Social Worker
Department Of Veterans Affairs
Indianapolis, IN
07.2022 - Current
- Interview veterans to assess situations, limitations, and issues and implement services to address needs.
- Maintain regular contact with veterans by calling or meeting with them in clinic.
- Formulate treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plans.
- Help veterans develop new coping mechanisms and techniques to drive behavior modification.
- Attend weekly supervision and monthly group supervision.
- Maintain clinical records for each veteran consistent with policy and procedures.
Therapist
Champaign Counseling, LLC
Champaign, IL
03.2022 - 07.2022
- Counseled individuals to bring awareness of problems, deal with crisis situations, and develop action plans.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior, and other psychosocial issues.
- Guided clients in the development of skills and cognitive behavioral therapy techniques.
- Tracked progress according to goals for interventions.
- Attended practice case conferences and other practice meetings as assigned.
- Attended weekly supervision.
- Created and maintained clinical records for each client consistent with the practice's polices and procedures.
Patient Service Representative
Carle Foundation Hospital
Urbana, IL
11.2018 - 05.2022
- Courteously greeted patients upon arrival at the clinic.
- Contacted patients over the phone or processed paperwork in-person to collect patients' medical history.
- Took copayments and compiled daily financial records.
- Used EPIC to enter patients' data and schedule appointments.
- Balanced deposits and credit card payments each day.
Scheduler
Lincolnland Home Care
Mattoon, IL
11.2010 - 10.2018
- Provided general support to the field staff.
- Prepared daily work schedules for 25 field staff nurses.
- Scheduled patient nursing, home health aide, and social work frequencies.
- Reviewed hospital census to identify home health patients.
- Worked closely with college nursing programs to schedule student clinical.
Education
Masters of Social Work -
Indiana Wesleyan University
Marion, IN12.2021
Skills
- Organized and detail oriented
- Effective communication
- Providing information and resources
- Helpful and service-oriented
Certification
- Licensed Social Worker (Illinois)
Timeline
PACT Social Worker
Department Of Veterans Affairs
07.2022 - Current
Therapist
Champaign Counseling, LLC
03.2022 - 07.2022
Patient Service Representative
Carle Foundation Hospital
11.2018 - 05.2022
Scheduler
Lincolnland Home Care
11.2010 - 10.2018
Masters of Social Work -
Indiana Wesleyan University
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