Haley A. Jennings
Clemson,SC
Summary
An enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable experiences for new and returning customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
The Esso Club
02.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
Waitress
Outback Steakhouse
03.2021 - 08.2021
- Greeted new customers, discussed specials, and took drink orders.
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Sales Associate
American Eagle Outfitters, Inc
06.2020 - 04.2021
- Prepared merchandise for the sales floor by pricing or tagging.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Bachelor of Science - Psychology
Clemson University
Clemson, SC12.2024
High School Diploma -
Enka High School
Candler, NC06.2021
Skills
- Customer Service
- Upselling
- Point of Sale Operation
- Time Management
- Data Modeling and Analysis
- SPSS Statistics Software
- Research
- Fast Learner
Certification
- CITI Training: Human Subjects Protections Course - Investigators Conducting Social and Behavioral Science Research (SBR) at Clemson University
Timeline
Waitress
The Esso Club
02.2023 - Current
Waitress
Outback Steakhouse
03.2021 - 08.2021
Sales Associate
American Eagle Outfitters, Inc
06.2020 - 04.2021
Bachelor of Science - Psychology
Clemson University
High School Diploma -
Enka High School
Similar Profiles
Hannah MaybryHannah Maybry
Server at The Esso ClubServer at The Esso Club
VIJAY KUMAR RAMAVATHVIJAY KUMAR RAMAVATH
Customer service executive at EssoCustomer service executive at Esso
Jashandeep Kaur SidhuJashandeep Kaur Sidhu
Supervisor at Esso Circlek Gas StationSupervisor at Esso Circlek Gas Station
Peyton McGuirePeyton McGuire
Youth and Children's Ministry Intern at Trinity Church SeattleYouth and Children's Ministry Intern at Trinity Church Seattle
Alex LandryAlex Landry
Risk Advisory Intern at Baker Tilly US, LLPRisk Advisory Intern at Baker Tilly US, LLP