Haley Wade
Dayton,TN
Summary
Experienced and reliable shift manager with a strong background in food service, retail, and customer-facing roles. Proven ability to lead teams, handle cash operations, and provide excellent service in fast-paced environments. Recognized for strong time management, problem-solving skills, and dedication to team success.
Overview
9
9
years of professional experience
Work History
Shift Manager
Dunkin' Donuts
06.2024 - Current
- Managed shifts and trained new employees on store procedures
- Operated and reconciled registers; ensured daily deposit accuracy
- Promoted team morale and upheld customer service standards
- Supervise team members and coordinate operations during shifts
- Delegate tasks for productivity
- Resolve customer concerns quickly and professionally
Produce Clerk / Fruit Cutter
Publix
03.2022 - 04.2024
- Prepared and packaged fresh produce following safety standards
- Assisted customers with product inquiries and requests
- Maintained clean, well-organized displays
- Rotated inventory to reduce waste
Shift Manager
Dunkin' Donuts
06.2019 - 02.2022
- Managed shifts and trained new employees on store procedures
- Operated and reconciled registers; ensured daily deposit accuracy
- Promoted team morale and upheld customer service standards
- Supervise team members and coordinate operations during shifts
- Delegate tasks for productivity
- Resolve customer concerns quickly and professionally
Cashier
Walmart
07.2018 - 06.2019
- Processed purchases quickly and accurately
- Handled cash, credit, and returns while maintaining register balance
- Provided helpful, friendly service to customers
- Kept checkout area clean and organized
Front of House
Raising Cane's
01.2016 - 01.2018
- Took orders and served food while ensuring fast, friendly service
- Maintained dining area cleanliness and restocked supplies
- Supported kitchen staff during high-volume periods
- Helped train new team members
Skills
- Cash Handling
- Food Safety
- Customer Service
- Time Management
- Problem Solving
- Team Leadership
- Teamwork
- POS Systems
- Cash handling
- Customer service focus
Strengths
- Reliable and punctual
- Positive attitude
- Strong work ethic
- Adaptable to fast-paced environments
- Motivated team player
Timeline
Shift Manager
Dunkin' Donuts
06.2024 - Current
Produce Clerk / Fruit Cutter
Publix
03.2022 - 04.2024
Shift Manager
Dunkin' Donuts
06.2019 - 02.2022
Cashier
Walmart
07.2018 - 06.2019
Front of House
Raising Cane's
01.2016 - 01.2018