Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley (Haylyn) Britt

Longwood

Summary

Dynamic and dedicated professional with extensive experience in customer service and product management at Publix. Proven ability to enhance product quality and maintain cleanliness, ensuring compliance with food safety regulations. Skilled in cash handling and building customer relationships, consistently delivering exceptional service and creating a welcoming environment for customers while expertly handling the ins and outs of inventory/product management.

Overview

5
5
years of professional experience

Work History

Produce Clerk

Publix
06.2024 - Current
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.

Sales Associate

Temple Smoke & Vapor
02.2024 - 06.2024

Same responsibilities and tasks as Xfusion Smoke & Vape.

Sales Associate

Xfusion Smoke & Vape
11.2022 - 02.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Sales Associate

Hobby Lobby
11.2020 - 11.2022
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Business & Marketing

University of Pennsylvania
Online

Skills

  • Customer service
  • Complex Problem-solving
  • Product & inventory management
  • Excellent people skills
  • Cash handling
  • Store opening and closing
  • Product recommendations
  • Merchandising
  • Packaging and labeling
  • Cleanliness and sanitation
  • Quality control
  • Honesty and integrity

Timeline

Produce Clerk

Publix
06.2024 - Current

Sales Associate

Temple Smoke & Vapor
02.2024 - 06.2024

Sales Associate

Xfusion Smoke & Vape
11.2022 - 02.2024

Sales Associate

Hobby Lobby
11.2020 - 11.2022

Business & Marketing

University of Pennsylvania
Haley (Haylyn) Britt