Haley River Moreno
Houston
Summary
Dedicated and enthusiastic professional with a strong background in customer service, team leadership, and early childhood education. Proven ability to create positive experiences for customers and students alike through effective communication, attention to detail, and a nurturing approach. Recognized for outstanding performance and leadership in high-paced environments.
Overview
6
6
years of professional experience
Work History
Lead Server
Lazy Dog Restaurant & Bar
Stafford
10.2021 - Current
- Lead a team of servers to ensure exceptional dining experiences and efficient service.
- Recognized multiple times by management for outstanding customer service.
- Trained new team members and promoted collaboration to maintain high service standards.
- Resolved guest concerns with professionalism and empathy, leading to positive feedback and repeat business.
Childcare Assistant
Ms. Jamie's Daycare
Harker Heights
10.2019 - 01.2021
- Facilitated daily circle time activities to support early childhood learning and social development.
- Assisted with curriculum planning, implementing engaging and age-appropriate activities.
- Fostered a nurturing, inclusive environment that encouraged exploration and creativity in young children.
- Supported classroom management and maintained open communication with parents and staff.
Education
Stott Certified Instructor - Stott Pilates Certification
Pilates South Texas
Houston, TX04-2021
High School Diploma -
Belton High School
Belton, TX01.2021
Skills
- Team Leadership & Collaboration
- Customer Service Excellence
- Early Childhood Education Support
- Communication & Interpersonal Skills
- Conflict Resolution
- Curriculum Planning Assistance
- Time Management
- POS & Table Management Systems
Timeline
Lead Server
Lazy Dog Restaurant & Bar
10.2021 - Current
Childcare Assistant
Ms. Jamie's Daycare
10.2019 - 01.2021
Stott Certified Instructor - Stott Pilates Certification
Pilates South Texas
High School Diploma -
Belton High School