ADAN ULISES PAREDES CANTU
The Forum at Tucson
2751 N Palo Verde,AZ
1
Language
6
years of professional experience
Led initiatives to elevate guest satisfaction through exceptional service and adept handling of guest feedback at Country Club of La Cholla and The Forum.,Implemented strategic training methods for new staff, enhancing their ability to memorize menus and manage multiple tasks concurrently.,Spearheaded efforts to maintain top-tier cleanliness and organization in a fast-paced environment.
Work History
Lead Server
6 Months- Trained and mentored new servers on service standards and menu knowledge.
- Oversaw daily operations to ensure timely and efficient service delivery.
- Coordinated with kitchen staff to streamline food preparation and presentation workflows.
- Implemented best practices for table management, improving guest satisfaction scores.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
- Contributed to team success by consistently meeting or exceeding individual sales goals each month.
- Supported other staff members during busy shifts by stepping in wherever needed to maintain smooth operations.
Lead Server
5 Years 2 Months- Assisted kitchen staff with side work and food preparation for smooth restaurant operations.
- Set up rooms before service with seating areas, credenzas and side stations.
- Served meals to customers and verified accuracy of delivered food against order details.
- Provided feedback from customers to management for continuous service improvement.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Followed health and safety guidelines to ensure a safe dining environment for guests.
- Participated in team meetings to discuss performance goals, service improvements, and promotions.
- Demonstrated excellent multitasking skills during peak hours to manage multiple tables efficiently.
- Resolved customer complaints with patience and professionalism to maintain positive atmosphere.
- Conducted table setting according to restaurant standards for various meal services.
- Managed customer orders efficiently, ensuring accuracy and satisfaction.
- Adapted quickly to menu changes and communicated updates effectively to guests.
- Fostered a welcoming atmosphere by greeting guests warmly upon arrival.
- Trained new staff on restaurant protocols, menu knowledge, and customer service excellence.
- Monitored dining area to anticipate guest needs and provide proactive service.
- Coordinated with event planners for special occasions, ensuring specific requirements were met.
- Served meals and beverages to guests with prompt and courteous attention.
- Assisted in inventory management, tracking supplies and placing orders when necessary.
- Communicated with kitchen staff regarding patient requests and questions.
- Checked with customers to determine satisfaction and quickly rectify issues.
- Explained menu ingredients and cooking processes to manage customer inquiries.
- Greeted all guests with smile and friendly welcome.
- Took food and beverage orders with high level of accuracy.
- Answered customer menu questions and offered suggestions based on individual preferences.
- Reset tables between customers by removing used dishes, wiping down surfaces, and refilling condiments.
- Upheld high sanitation and safety standards while delivering and serving food.
- Engaged customers in friendly conversation to build connections and increase satisfaction.
- Controlled flow of food from kitchen to dining room to meet time targets.
- Used slow periods to restock serving stations and wrap silverware.
- Offered guests dietary and allergy information to match special requirements.
- Promoted great customer service by remaining attentive to guest needs.
- Maintained safe food handling guidelines for optimal cleanliness, sanitation and safety.
- Learned names and orders of regular customers to promote long-term loyalty.
Education
High School Diploma
Skills
HOSPITALITY SERVICE EXPERTISE
TEAMWORK AND COLLABORATION
RELIABILITY
FOOD RUNNING
EXCELLENT COMMUNICATION
COMPLAINT HANDLING
SERVING EXPERTISE
MULTITASKING AND PRIORITIZATION
INTERPERSONAL COMMUNICATION
FOOD ALLERGIES AWARENESS
MENU MEMORIZATION
FOOD PREPARATION AND SAFETY
TEAM PLAYER
TEAM BUILDING
TABLE SETTING ARRANGEMENTS
FAST PACED ENVIRONMENT ADAPTABILITY
ABILITY TO LIFT 30 POUNDS
TEAMWORK
CONFLICT AND COMPLAINT RESOLUTION
ATTENTION TO DETAIL
DECISION-MAKING
CUSTOMER SATISFACTION
TABLE BUSSING
ORDER DELIVERY PRACTICES
FOOD INSPECTION
RECOMMEND MENU ITEMS
SERVICE ORIENTED
RELATIONSHIP BUILDING
COOL UNDER PRESSURE
TEAM LEADERSHIP
ORGANIZATIONAL SKILLS
BEVERAGE PREPARATION
PROBLEM-SOLVING ABILITIES
CLEANLINESS MAINTENANCE
HYGIENE PRACTICES
SERVING TECHNIQUES
UPSELLING AND CROSS SELLING
FOOD STATION SETUP
PROFESSIONALISM
STRESS MANAGEMENT
ORDER PROCESSING
MENU DESIGN
PROBLEM-SOLVING
WINE KNOWLEDGE
MENU RECOMMENDATIONS
MULTITASKING CAPACITY
MULTITASKING ABILITIES
GOAL SETTING
TEAM COLLABORATION
HIGH ENERGY AND
Languages
Spanish
Native or Bilingual
Timeline
Lead Server
The Forum at Tucson
03.2026 - CurrentRead More
Lead Server
Country Club Of La Cholla
01.2021 - 03.2026Read More
Canyon Del Oro High School
High School Diploma
Read More