Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Haley Medley

Haley Medley

Snellville,GA

Summary

Recent graduate from Georgia Gwinnett College with a Bachelor of Science in Psychology. Having completed five years of work experience, I am aiming to leverage a proven knowledge and efficiency in the role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

Starbucks
Duluth, GA
10.2021 - 05.2023
  • Collaborated with team members to improve performance and implement training updates.
  • Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
  • Recruited and mentored new team members, working closely with human resources department and management.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Assisted general manager with operations game plan and company initiatives implementation.

Lead Caregiver

Discovery Village at Sugarloaf
Suwanee, GA
02.2019 - 08.2020
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Developed and maintained training materials and benefits packets for new hires.
  • Observed clients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Monitored vital signs, nutrition and medication use, documenting variances and concerning responses.
  • Built strong and trusting rapport with clients and loved ones.

Lead Caregiver

Great Oaks
Monroe, GA
04.2018 - 02.2019
  • Guided CNAs to complete work according to state standards, HIPPA requirements and internal practices.
  • Monitored employee productivity to ensure ethical practices and provide feedback and coaching.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Participated in treatment planning by helping to identify clients' problems, needs and strengths.
  • Improved client outlook and daily living through compassionate care.

Loganville Methodist Church
Loganville, GA

F.I.S.H for Kids
Monroe, GA

Education

Bachelor of Science - Psychology

GEORGIA GWINNETT COLLEGE
08.2023

Skills

  • Leadership and independent shift management
  • Critical thinking, de-escalation, crisis intervention
  • Safety, protocol, and ethics training
  • Observant and detail-oriented
  • Communication, report writing, and documentation
  • Caregiving individuals with disabilities of various age groups (Toddler- Senior)

Timeline

Shift Supervisor

Starbucks
10.2021 - 05.2023

Lead Caregiver

Discovery Village at Sugarloaf
02.2019 - 08.2020

Lead Caregiver

Great Oaks
04.2018 - 02.2019

Loganville Methodist Church

F.I.S.H for Kids

Bachelor of Science - Psychology

GEORGIA GWINNETT COLLEGE

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Haley Medley