Haley Wiese - Barthel
Eden Prairie,MN
Summary
Committed and hardworking sales associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
6
6
years of professional experience
Work History
Cashier/ Paint Sales Associate
Lowes Home Improvement
Maple Grove, MN
04.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Used POS system to enter orders, process payments and issue receipts.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
- Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
- Maintained stock shelves by fronting, facing and straightening products throughout shift.
Kitchen Staff Member/Cashier
Red's Savoy
03.2020 - Current
- Greeted all customers with a pleasant smile, efficiently and quickly processed customer orders accurately on the computer in a timely manner, thanked for their visit and wished them a good day
- Listened to and resolved customer needs and requests with care, respect, and quality
- Answered the store phone and assisted customers with the order of their food
- Processed a variety of transactions including cash, checks, and electronic point of sale terminal
- Processed and demonstrated complex customer transactions such as issuing gift cards, cash back on debit card requests, and tap to pay transactions(android and apple pay)
- Prepared and cooked a variety of food items
- Provided recommendations, advice and assisted in finding relevant choice of food item
- Responsible for assisting the supervisor with restaurant closing procedures
- Maintained a clean working area by wiping tables, sanitizing the dining rooms, mopping and sweeping the floor, restocking supplies, tending to the bathrooms and taking out the trash.
Waiting Staff/Busser
Teppanyaki Grill & Buffet
10.2019 - 12.2019
- Welcomed customers, listened to their questions and concerns, and thanked them for dining in
- Operated the dishwasher, bussed crates of used dishes from stations, organized them and put out kitchen wear
- Worked with manager in closing and opening the restaurant
- Kept up the store cleanliness by washing the floors, wiping tables, and disinfecting the bathrooms.
Cashier/Customer Service
Marathon Gas Station
11.2017 - 10.2019
- Processed cash, check, and credit transactions with accuracy
- Assisted customers in finding or ordering merchandise
- Promptly addressed customer complaints
- Balanced my drawer at the end of the shift.
Education
High School Diploma -
Osseo Area Learning Center
Brooklyn Park, MN06.2021
High School Diploma -
Osseo Senior High School
Osseo, MN03.2019
Skills
- Product Recommendations
- Customer Assistance
- Product Restocking
- Product Knowledge
- Inventory Control
- Loss Prevention
- Cleaning and Sanitizing
Skills Interests
- Maintain an Organized, Clean and Ordered Environment
- Experience in Microsoft Office and Windows
- Food Preparation and Service
Timeline
Cashier/ Paint Sales Associate
Lowes Home Improvement
04.2022 - Current
Kitchen Staff Member/Cashier
Red's Savoy
03.2020 - Current
Waiting Staff/Busser
Teppanyaki Grill & Buffet
10.2019 - 12.2019
Cashier/Customer Service
Marathon Gas Station
11.2017 - 10.2019
High School Diploma -
Osseo Area Learning Center
High School Diploma -
Osseo Senior High School