Hali Harris
Bowlero Bowling Alley
Spring Hill,FL
1
Certification
13
years of professional experience
Dynamic Front Desk Associate with over five years of experience in the hospitality industry, skilled in enhancing guest experiences through exceptional customer service and effective communication. Proven ability to manage front desk operations, including guest check-ins, reservations, and administrative tasks, while maintaining a professional and welcoming environment. Recognized for strong multitasking skills and a commitment to efficiently resolving guest inquiries, fostering positive relationships that drive customer satisfaction. A reliable team player thriving in fast-paced settings, dedicated to delivering individualized care and support to meet diverse client needs.
Work History
Front Desk Associate
1 Year- Operated POS and lane talk systems to facilitate guest service.
- Greeted guests and assigned them to bowling lanes for optimal experience.
- Supported the management of diverse league types to enhance participant engagement and enjoyment.
- Ensure safety rules were followed throughout the center.
- Provided support to team members during busy shifts to ensure smooth operations.
Head Cashier
2 Years 1 Month- Brainstormed ideas with team to enhance project outcomes.
- Led team in achieving project goals through effective collaboration.
- Resolved customer issues by collaborating with management to ensure satisfactory outcomes.
- Team Lead
- Oversaw money management tasks such as counting and distributing cash.
- Assigned tasks to team members while providing support and guidance.
Cashier
1 Year 5 Months- Assisted customers with inquiries and purchases
- Handled cash and credit transactions for customers
- Assisted with food preparation for service
- Performed cleaning tasks to ensure hygiene standards
Cashier
6 Months- Served customers efficiently at drive-thru
- Crafted high-quality coffees and meals
- Operated cash register for transactions
- Addressed customer inquiries and concerns
- Maintained cleanliness of workspace
Line packer
2 Months- Labeled and packaged products for distribution, ensuring accuracy and compliance
- Cleaned workspace to uphold hygiene standards and promote safety.
Cashier
8 Months- Ensured shelves were fully stocked to enhance shopping experience
- Operated cash register, handling transactions efficiently
- Provided customer service, assisting with inquiries and resolving issues
- Performed cleaning tasks to uphold store cleanliness standards
Busser
3 Months- Executed cleaning tasks to ensure a tidy environment. Tables and reset tables.
- Assisted servers by delivering food and beverages efficiently.
- Maintained cleanliness and organization in dining areas.
Cashier
7 Months- Processed customer transactions
- Maintained cleanliness in animal areas
- Provided support to customers
Server
1 Year 7 Months- Took customer orders and served food promptly in a busy restaurant environment.
- Provided companionship and support to elderly residents
- Collaborated with team members to ensure kitchen cleanliness and organization.
Cashier/Cook
11 Months- Ensured accurate and timely checkouts for customers
- Prepared and assembled food orders to meet customer preferences
- Performed thorough cleaning of dining space and dishwashing area
Education
Diploma
Skills
POS
Cashiering
Customer service
Retail sales
Leadership
Guest experience
Team player
Hospitality experience
Guest engagement
Front desk operations
Head cashier
Certification
Driver's License, January 2019 to August 2027
Timeline
Front Desk Associate
Bowlero Bowling Alley
06.2025 - 06.2026Read More
Head Cashier
Lowe's Home Improvement
04.2021 - 05.2023Read More
Cashier
Universal Studios Florida
11.2019 - 04.2021Read More
Cashier
Dunkin' Donuts
11.2018 - 05.2019Read More
Line packer
Pizzelle
08.2018 - 10.2018Read More
Cashier
Joann Fabrics and Crafts
10.2017 - 06.2018Read More
Busser
Campbell Club
05.2017 - 08.2017Read More
Cashier
Pet Food Center
04.2016 - 11.2016Read More
Server
Brookdale Freedom Square
05.2014 - 12.2015Read More
Cashier/Cook
Juans Mexican Grill
06.2013 - 05.2014Read More
Dunedin High School
Diploma
Read More