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Associate Principal Engineer

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Customer-focused Technical Support Supervisor and Operations Leader with 8+ years of experience managing high-volume, 24/7 support environments. Proven ability to lead inbound call center teams, resolve complex technical and customer escalations, and drive performance through coaching, quality reviews, and KPI management. Strong record of SLA compliance, cross-functional collaboration, and continuous improvement.

Broadband Specialist with over 24 years of experience in telecommunications, notably with T-Mobile. Excelled in technical analysis and project direction, enhancing system efficiency and reliability. Skilled in interpreting diagrams and leading teams, ensuring the safety and success of numerous high-stakes deployments. Demonstrated exceptional equipment accountability and maintenance prowess, contributing to significant network resilience.

Experienced corporate professional with a strong track record of driving strategic initiatives and achieving operational excellence. Skilled at fostering a collaborative environment that encourages teamwork and innovation, leading to tangible results. Demonstrates exceptional leadership and strategic planning abilities while adapting to the dynamic needs of the business landscape.

Hardworking with a variety of experiences. Proficient in overseeing many children and tending to their needs. Prioritize organization and cleanliness. Very creative, driven, positive and loyal. Familiar with the needs of children. Certified in CPR and First Aid.

My goal as an eighteen-year-old with a strong work ethic and a genuine desire to learn new skills is to gain additional experience outside of the tutoring and fast food industries. I've showed my dependability and commitment to every task at hand in my past positions at Chipotle and Blaze Pizza. I've also shown that I can handle cash, operate payment systems, and guarantee excellent customer service. My work as an Eye Level tutor, where I managed scheduling appointments, graded assignments, and helped with lesson planning, further strengthened my organizing and problem-solving abilities. I have a lot of experience in customer service, so I've gotten better at addressing issues and making customers/ guests feel welcome. I am proficient in Punjabi, skilled in using Google Workspace and Microsoft Office programs. I'm eager to expand opportunities in the finance and business fields in order to increase my knowledge and skill set. My academic history includes attending Ohlone Community College's College Connections Program and a 4.0 GPA from James Logan High School

Dependable HVAC Installer bringing top-notch customer relations, planning and mechanical repair skills gained during 17 years working in the field. Competent in independently organizing installation and repair plans. Expert in servicing Carrier systems. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy. Applying to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I hold the following certificates:
EPA Certified- Type 1,2, 3, and Universal 2015
OSHA Certified- 2014
American Red Cross Certified in First Aid 2014
Refrigeration Service Engineers Society- 2016
ASE Refrigerant REcovery and Recycling- 2009
Fall GH100- 2006
GPRO Fundamentals of building green and mechanical- 2019
Crane Operator - 2018
GAOI Installation Technician- 2011
GAOI Service- Installer Technician- 2010


Detail-oriented professional with extensive experience in sales order processing, inventory management, and office operations. Skilled in preparing and managing invoices, ensuring accuracy, and meeting deadlines. Recognized for strong organizational abilities and a proven ability to work efficiently both independently and collaboratively in fast-paced environments.Detail-oriented professional with extensive experience in sales order processing, inventory management, and office operations. Skilled in preparing and managing invoices, ensuring accuracy, and meeting deadlines. Recognized for strong organizational abilities and a proven ability to work efficiently both independently and collaboratively in fast-paced environments.
Certified/licensed phlebotomist with solid background in phlebotomy practices, ensuring accuracy and patient comfort. Skilled in venipuncture and specimen handling, contributing to efficient lab operations. Demonstrated ability to maintain sterile environments and effectively communicate with diverse patients.
Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.

As a seasoned hospitality aficionado, I orchestrate exceptional guest journeys with a symphony of collaborative leadership, adept problem-solving, and an unwavering commitment to the finer nuances of detail. In the dynamic world of hospitality, I am driven to surpass expectations, curate indelible memories, and cultivate unbreakable bonds of guest loyalty.

Customer-focused professional with extensive experience at Massage Envy, excelling in front desk operations and client relations. Proven ability in effective time management and sales proficiency, fostering loyalty and enhancing customer satisfaction. Skilled in appointment scheduling and maintaining accurate financial records, ensuring seamless business operations.

Authorized to work in the US for any employer

Phoebe Mcneely

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Front Desk Associate

Machine Operator

Customer Service Associate

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Store Manager

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High school or equivalent - undefined

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Front Desk Associate

Machine Operator

Customer Service Associate

Shift lead

Store Manager

High school or equivalent - undefined

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