Jada Herron
Brooklyn,NY
Summary
Seeking an entry level position where my strong problem-solving, communication and interpersonal skills will be well utilized
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
Hotel RL by Red Lion
10.2021 - Current
- Greet guests as they arrive
- Answer phone calls and emails from clients
- Maintain calendars for the office and your coworkers
- File important documents and keep them well organized
- Perform any other clerical duties necessary to keep the office running.
Cashier and Customer Service
Children's Place Retail Store
09.2019 - Current
- Assisted with customer inquiries
- Helped guests find what they are looking for
- Welcomed customers
- Handled returns and exchanges
- Handled cash and credit transactions
- Stocked merchandise.
Cashier
Brooklyn Wing House
04.2019 - 06.2019
- Processed all food orders per customer
- Submitted all Uber Eats, Seamless Grubhub food orders to kitchen
- Collected payment utilize the POS system and all forms of payment methods
- Packaged all completed food orders per customer
- Maintain organization of front area and implement systems to streamline ordering process
- Reconcile money draw at the end of each shift, accounting for all transactions
- Greet customers and provide details of the menu items
- Complete all phone orders
- Update customers on the status of their orders, in person, by phone, and electronically.
To Go Cashier
Applebee's
08.2017 - 03.2019
- Greet guests, answer questions, and make suggestions regarding food and drinks
- Relay orders to service bar and kitchen via the point-of-sale computerized register system
- Deliver food and drinks to guests
- Interact verbally with all guests creating a friendly and upbeat atmosphere
- Observe guests and respond to any additional requests
- Present guest check to each table and accept a form of payment
- Make correct change and/or complete the proper charge card procedure
- Setting, clearing, maintaining and cleaning all tables that you service
- Complete a nominal amount of assigned guest readiness duties such as clearing tables and maintaining dining room presentation
- If any of the guest readiness duties your job entails takes up more than 15% of your shift, you must inform a manager immediately.
To Go Cashier
US Open
08.2015 - 09.2015
- Maintain tennis players workout and exercise area
- Escort celebrity visitors to restroom and other areas
- Maintain the cleanliness of stadium and other areas
- Maintain cleaning supplies for staff
- Provide customer service interfacing with various entities and guests
- Respond to all guests concerns
- Provided cashier services as needed
- Assist with special events for the evening.
Tutor/Babysitter (afterschool)
03.2014 - 01.2015
- Observe and monitor child play activities
- Assist in preparing food for children and serve meals and refreshments to children
- Assist child with homework
- Help child to prepare for the next day of school
- Pick up child from school.
Babysitter (evenings and Weekends)
06.2013 - 08.2013
- Observe and watch children during evening hours
- Read to child, and teach them simple games
- Instruct children in health and personal habits such as eating, resting, and toilet habits
- Observe and monitor child play activities.
Education
High School Diploma -
Thomas Jefferson High School(W.A.T.C.H)
Brooklyn, NY06.2016
Skills
- Fast Food
- Customer Service (3 years)
- Food Service (3 years)
- Crew Member
- POS
- Cashiering
- Babysitting
- Clerical experience
- Typing
- Cash handling
Timeline
Front Desk Receptionist
Hotel RL by Red Lion
10.2021 - Current
Cashier and Customer Service
Children's Place Retail Store
09.2019 - Current
Cashier
Brooklyn Wing House
04.2019 - 06.2019
To Go Cashier
Applebee's
08.2017 - 03.2019
To Go Cashier
US Open
08.2015 - 09.2015
Tutor/Babysitter (afterschool)
03.2014 - 01.2015
Babysitter (evenings and Weekends)
06.2013 - 08.2013
High School Diploma -
Thomas Jefferson High School(W.A.T.C.H)