Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
Ordered parts from various distributors to fulfill demands.
Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
Examined returned parts for defects and exchanged defective parts or refunded money.
Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
Parts Sales Manager
AutoZone
12.2023 - 02.2024
Managed daily operations, including inventory and reporting activities related to parts sales.
Processed and reshelved return orders, checking for discrepancies and potential usage.
Trained team members in successful strategies to meet operational and sales targets.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
House Cleaner
Simply Clean
10.2021 - 03.2022
Emptied trashcans and transported waste to collection areas.
Handled requests for extra linens, toiletries and other supplies.
Worked on cleaning team to service hotels, offices, and other commercial buildings.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Polished fixtures to achieve professional shine and appearance.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Kennel Assistant/ Receptionist
U Dirty Dawg
01.2020 - 10.2021
Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
Implemented new procedures to optimize workflow efficiency while maintaining high standards of animal care throughout the kennel operation process.
Provided excellent customer service to pet owners, addressing questions and concerns regarding their pets'' stay at the kennel.
Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Cared for sick or injured animals by seeking out veterinary care and notifying owners.
General Sales
Uncle Bills Pet Center
09.2018 - 12.2019
Resolved customer issues quickly to close deals and boost client satisfaction.
Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
Built relationships with customers and community to establish long-term business growth.
Learned and adapted quickly to new technology and software applications.
Skilled at working independently and collaboratively in a team environment.
Assisted with day-to-day operations, working efficiently and productively with all team members.