William Sullivan
St. Cloud
Summary
Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.
Overview
18
18
years of professional experience
Work History
Parts Sales Associate
Starling Chevrolet
04.2019 - 03.2020
- Increased parts sales by effectively recommending appropriate products to customers based on their specific needs.
- Managed inventory efficiently, ensuring optimal levels of in-stock items and minimizing backorders.
- Provided exceptional customer service, resulting in repeat business and positive word-of-mouth referrals.
- Conducted regular inventory audits to maintain accurate stock levels and prevent discrepancies.
Plant Nursery Worker
Sunshine Nursery Landscape
12.2017 - 12.2018
- Increased plant health and growth by consistently monitoring and adjusting irrigation systems.
- Improved overall nursery organization by regularly maintaining and updating plant inventory records.
- Assisted customers in selecting plants, providing personalized recommendations based on individual needs and preferences.
Parts Sales Associate
Carl Black Of Orlando
06.2012 - 12.2017
- Increased parts sales by effectively recommending appropriate products to customers based on their specific needs.
- Provided exceptional customer service, resulting in repeat business and positive word-of-mouth referrals.
- Collaborated with team members to consistently achieve and exceed monthly sales targets.
- Handled returns and exchanges professionally, resolving issues quickly to maintain customer satisfaction.
- Maintained a clean and organized workspace, promoting an efficient working environment for all employees.
Parts Sales Associate
Autonation Chevrolet Airport
08.2002 - 06.2012
- Increased parts sales by effectively recommending appropriate products to customers based on their specific needs.
- Provided exceptional customer service, resulting in repeat business and positive word-of-mouth referrals.
- Stayed current on industry trends and new product offerings, sharing knowledge with colleagues for continuous improvement.
- Maintained a clean and organized workspace, promoting an efficient working environment for all employees.
- Responded promptly to phone inquiries regarding available parts or order status, providing excellent communication at all times.
Education
Associate of Science - Mechanical Engineering
Wentworth Institute of Technology
Boston, MAHigh School Diploma -
Longmeadow High School
Longmeadow, MASkills
- Database Management System Software
- Forklift Operation
- Modifications and Repairs
- Problem-Solving Skills
- Verbal and Written Communication
- Staff Training
- Customer Needs Assessments
- Parts Identifications
- Vendor Relations
- Suggestive Selling
- Team Collaboration
- Inventory Management
Accomplishments
Awarded: Parts Sales Person of the Year
GM Parts Sales Certification
Dale Carnegie Course: Public speaking, Sales course
Timeline
Parts Sales Associate
Starling Chevrolet
04.2019 - 03.2020
Plant Nursery Worker
Sunshine Nursery Landscape
12.2017 - 12.2018
Parts Sales Associate
Carl Black Of Orlando
06.2012 - 12.2017
Parts Sales Associate
Autonation Chevrolet Airport
08.2002 - 06.2012
Associate of Science - Mechanical Engineering
Wentworth Institute of Technology
High School Diploma -
Longmeadow High School
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