Summary
Overview
Work History
Education
Skills
Timeline
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Hali Hart

Hali Hart

Ogden,UT

Summary

Experienced with building supportive relationships to promote personal development and resilience. Utilizes active listening and empathy to navigate complex emotional landscapes. Strong understanding of peer support principles and effective communication techniques.

Professional Peer Support Specialist with comprehensive experience in facilitating effective peer support and fostering recovery. Demonstrates strong focus on team collaboration and achieving impactful results. Highly adaptable and reliable, skilled in active listening, empathy, conflict resolution, and promoting mental health and wellness. Values-driven approach, consistently meeting and adjusting to changing needs.

Hospitality professional bringing wealth of experience in overseeing night operations and ensuring exceptional guest services. Known for collaborative approach and reliable adaptabilitycontributing to seamless night shifts. Proficient in team management and conflict resolutionvalued for fostering supportive and results-driven environment.

Experienced with overseeing night operations in hotel setting, ensuring smooth and efficient processes. Utilizes excellent leadership and communication skills to manage staff effectively and address guest needs promptly. Track record of maintaining high standards of safety and security, ensuring pleasant and secure environment for all guests.

Overview

12
12
years of professional experience

Work History

Caregiver

FTC
01.2018 - 02.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided safe mobility support to help patients move around personal and public spaces.

Peer Support Worker

Excell
06.2011 - 01.2019
  • Participated in ongoing training opportunities to stay current on best practices in mental health support services.
  • Improved client well-being by sharing personal experiences, coping strategies, and resources in a relatable manner.
  • Strengthened staff knowledge of peer support principles by conducting educational workshops and serving as a role model for colleagues.
  • Built trusting relationships with family members of clients, offering guidance on how to best support their loved ones during the recovery process.
  • Elevated the overall quality of peer support services by adhering to ethical guidelines, maintaining professional boundaries, and continuously seeking opportunities for personal growth.
  • Maintained accurate records of client interactions, ensuring confidentiality and adherence to agency policies.
  • Assisted clients in setting realistic goals for recovery and provided guidance on steps towards achieving them.
  • Enhanced group dynamics by facilitating peer support meetings, fostering a safe and supportive environment.
  • Conducted regular follow-up calls to check on clients'' progress, offering additional assistance when necessary.
  • Provided crisis intervention support, helping clients navigate through challenging situations with appropriate resources and referrals.
  • Increased awareness of and supported participation in self-help and advocacy organizations.
  • Communicated with individuals' family members, offering information, and insight into support services available at community level.

Night Manager

Del Taco
03.2019 - 11.2023
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Conducted nightly inventory management procedures to track sales and stock levels.
  • Resolved guest complaints effectively, working towards satisfactory outcomes that enhanced overall satisfaction levels.
  • Trained and mentored new and existing staff to achieve best practices.
  • Enhanced team performance by providing regular training and promoting a positive work environment.

Education

Associate of Science - Psychology

Weber State University
Ogden, UT
06-2028

Skills

  • Security awareness
  • People management
  • Reservations management
  • Complaint handling
  • Peer support ethics
  • Recovery guidance
  • Boundary setting
  • Substance abuse awareness
  • Self-care management
  • Problem-solving skills
  • Mental health advocacy
  • Relationship building skills
  • Arranging transportation
  • Stress reduction techniques
  • Motivational interviewing
  • Leadership skills
  • Wellness recovery action plan
  • Relapse prevention
  • Empathy development
  • Appointment scheduling
  • Relationship cultivation
  • Team collaboration
  • Medication administration
  • Clear communication
  • Feeding assistance
  • Transportation assistance
  • Emotional support

Timeline

Night Manager

Del Taco
03.2019 - 11.2023

Caregiver

FTC
01.2018 - 02.2023

Peer Support Worker

Excell
06.2011 - 01.2019

Associate of Science - Psychology

Weber State University

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