Dynamic customer service professional with six years of experience in restaurant and office settings, complemented by a background as an Assistant Teacher. Recognized for a strong work ethic, professionalism, and a proactive approach to challenges. Proven ability to deliver exceptional customer service while making informed decisions, all while maintaining a healthy work-life balance. Possesses an upbeat and engaging demeanor that enhances team collaboration and fosters positive interactions in the workplace.
Work History
Daycare Assistant Teacher
2 Years 4 Months
Pony Preschool and Childhood Development Center | 04.2024 - Current
Supported special needs students effectively with tailored instructional strategies designed specifically for their unique learning requirements.
Fostered creative expression among children through art projects, dramatic play opportunities, and music exploration activities.
Welcomed parents at the door and shared daily event updates.
Organized daily activities enhancing motor skills and cognitive growth in children.
Facilitated age-appropriate activities, including reading stories and playing games, to support children's development and engagement.
Tracked children's sleep patterns and made adjustments to schedules.
Implemented discipline strategies consistently while maintaining a calm demeanor.
Coordinated daily activities to enhance motor skills and promote cognitive growth in children.
Trained new staff on classroom procedures and best practices for child engagement.
Server
5 Years
The Bungalow Inn | 06.2021 - 06.2026
Provided excellent customer service to ensure satisfaction.
Trained new servers on menu knowledge and customer service standards.
Delivered food orders promptly and courteously.
Prepared drinks according to standard recipes.
Inspected food quality before serving to ensure freshness and safety. before serving it to customers.
Responded efficiently to guest inquiries and complaints in a professional manner.
Resolved guest inquiries and complaints promptly, enhancing overall dining experience.
Maintained records of transactions made during shift according to company policy.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Uphold high standards of sanitation in accordance with health department regulations.
Administrative Assistant
10 Months
Mantyla Well Drilling | 06.2023 - 04.2024
Supported executive team by scheduling meetings and managing calendars, facilitating efficient communication and coordination.
Maintained organized filing systems for physical and electronic documents, safeguarding accuracy and confidentiality of records.
Composed letters, memos, reports, emails, and presentations for management staff.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Managed confidential documents according to established protocol, ensuring compliance and secure handling.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Developed project plans for various tasks assigned by upper management.
Hostess
1 Year 7 Months
Norman Quacks | 11.2019 - 06.2021
Greeted customers and escorted them to their tables.
Coordinated reservations, waitlists, and special requests for large parties to ensure timely seating and guest satisfaction.
Accommodated guests with children and special needs to promote comfortable dining experience.
Assisted servers by refilling beverages and clearing plates from tables.
Restocked condiments, silverware, napkins, and tablecloths in dining area to ensure availability for customers. as needed.
Executed opening and closing duties, including restocking supplies and cleaning work areas, to maintain operational efficiency.
Accommodated guests with children and special needs to promote a comfortable dining experience.
Prepared food by cooking, clearing tables, and serving drinks.
Education
High School Diploma
Stillwater Area High School | Stillwater, MN | 05.2024
I was on the Honor Roll from 2022 to 2024.
All four years of high school I was in an all women's audition only choir.
My high school years I was apart of theater productions, whether that be apart of the stage crew, or acting.
I received scholarships given by mentors apart of the AVID program I was in, all four years of high school.