Halie Ingoglia
Hatfield,AR
Summary
I am an early childhood education major seeking part-time employment while pursuing my degree. I possess a diverse skillset including:
- Customer Service: Extensive experience in customer-facing roles (retail, reception) with a strong focus on customer satisfaction.
- Organization & Multitasking: Proven ability to manage multiple tasks efficiently, as demonstrated in fast-paced retail environments.
- Attention to Detail: Experience in meticulous cleaning and maintenance of homes and vacation rentals.
- Communication: Excellent communication and interpersonal skills, including strong phone etiquette.
I am a highly empathetic and compassionate individual with a genuine love for children and a strong desire to learn and share knowledge. I am eager to contribute my skills and enthusiasm to a rewarding part-time position.
Overview
3
3
years of professional experience
Work History
House Cleaner
Private Home
Mena, AR
12.2023 - Current
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Organized closets according to customer specifications.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Assisted in laundry services including washing, drying, and folding linens.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Washed windows inside and outside as needed.
Receptionist
Mena Mountain Top Motel/cabins
Mena, AR
06.2022 - 06.2023
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Managed company database and ensured the accuracy of contact information.
- Answered and directed incoming calls using multi-line telephone system.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Greeted visitors and provided them with assistance.
Customer Service Representative
Family Dollar
Mena, Arkansas
09.2021 - 05.2022
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Promoted available products and services to customers during service, account management and order calls.
- Checked personal identifications during alcohol and tobacco sales.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Processed customer payments quickly and returned exact change and receipts.
Education
Associate of Arts - Education
University of Arkansas Rich Mountain
Mena, Arkansas05-2025
Skills
- Clothes laundering
- Cleaning and sanitization
- Time management
- Excellent communication
- Task prioritization
- Analytical
- Basic math
- Recordkeeping
- Cash handling experience
- Patience and empathy
- Reliability and punctuality
- Safety protocols adherence
Timeline
House Cleaner
Private Home
12.2023 - Current
Receptionist
Mena Mountain Top Motel/cabins
06.2022 - 06.2023
Customer Service Representative
Family Dollar
09.2021 - 05.2022
Associate of Arts - Education
University of Arkansas Rich Mountain