Halie Richmond
Clifton,TX
Summary
Hardworking and enthusiastic with over six years of specialization in customer service . Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Well-coordinated in handling diverse office tasks while leading administrative teams to meet demanding performance targets. Effectively organize resources and clerical support to maintain smooth and efficient operations and enhance team success.
Overview
3
3
years of professional experience
Work History
Office Manager
Chip Control Auto Glass
Copperas Cove, TX
05.2018 - 02.2020
- Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Elevated customer satisfaction ratings by resolving client and case issues efficiently.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Completed billing, collections and reporting duties on daily basis.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Nurse Aide
Goodall Witcher Hospital
Clifton, TX
01.2017 - 09.2017
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
- Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
- Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
- Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
Education
CBCS Certificate - Medical Billing And Coding
Southern Careers Institute
Waco, TX01-2024
Skills
- Customer and Personal Service
- Critical Thinking
- Reading Comprehension Judgment and Decision Making
- Time Management
- Writing Communications and Media
- Time Management
- Data entry
- Scheduling and calendar management
- Inventory control
- Invoicing and billing
- Reception
Affiliations
- Foster dogs for BSN Animal Rescue that have been abandoned or in need of medical care.
Timeline
Office Manager
Chip Control Auto Glass
05.2018 - 02.2020
Nurse Aide
Goodall Witcher Hospital
01.2017 - 09.2017
CBCS Certificate - Medical Billing And Coding
Southern Careers Institute
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