Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
OperationsManager

Halim Khoury

Whittier,CA

Summary

Results-driven Operations Manager with 13 years of experience in optimizing processes, improving operational efficiencies, and leading cross-functional teams. Demonstrated ability to reduce costs, streamline workflows, and enhance customer satisfaction. Seeking a challenging role to leverage leadership and problem-solving skills to drive organizational success.

Overview

13
13
years of professional experience

Work History

Operations Manager

United Parcel Service, UPS
04.2024 - Current
  • Oversee daily operations, ensuring processes align with organizational goals.
  • Manage a team of 400 employees, including hiring, training, and performance evaluations.
  • Developed and managed an operating budget of $1.7 million, optimizing resources to meet financial goals and reduce unnecessary expenditures.
  • Develop and implement operational strategies that increased efficiency by 14.5% and reduced operational costs.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Designed and executed safety programs, reducing workplace accidents and ensuring compliance with industry regulations.
  • Spearheaded a safety training program that reduced workplace incidents by 17%.
  • Lead cross-functional teams to execute initiatives that improved customer satisfaction and streamlined supply chain logistics.
  • Analyze performance metrics and create reports to track KPIs, making data-driven decisions for process improvement.

Automation Operations Manager

United Parcel Service, UPS
08.2019 - 04.2023
  • Led automation initiatives to streamline production processes, enhance efficiency, and reduce operational costs.
  • Developed and implemented automated solutions that improved process reliability and reduced manual intervention.
  • Ensured compliance with safety standards and trained staff on new automated processes and systems.

Lead Operations Supervisor

United Parcel Service, UPS
07.2011 - 08.2019
  • Motivated and trained employees to maximize team productivity.
  • Conducted regular performance evaluations for team members, providing constructive feedback to facilitate growth and development.
  • Enhanced productivity by identifying bottlenecks and finding solutions to overcome them.
  • Fostered a positive work environment by promoting open communication, teamwork, and mutual respect among team members.

Education

Bachelor of Arts - Management

Cal State University, Fullerton
Fullerton, CA
06-2024

Skills

  • Process Improvement & Optimization
  • Team Leadership & Development
  • Budget Management
  • Operations Management
  • Performance Metrics & KPIs
  • Strategic Planning
  • Lean/Six Sigma Methodologies

Accomplishments

Managed the company's #1 facility in 2020 and 2024 for safety, service, and cost KPIs, setting a benchmark across all company locations.

Managed the company's #1 facility in 2023 for safety, service, and cost KPIs, setting a benchmark across all automated company locations.

Languages

Arabic
Limited Working
English
Native or Bilingual

Timeline

Operations Manager

United Parcel Service, UPS
04.2024 - Current

Automation Operations Manager

United Parcel Service, UPS
08.2019 - 04.2023

Lead Operations Supervisor

United Parcel Service, UPS
07.2011 - 08.2019

Bachelor of Arts - Management

Cal State University, Fullerton

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Halim Khoury