Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Crecynthia Lovett

Cocoa,USA

Summary

Dedicated professional with extensive experience in customer relations and administrative support. Proven track record of enhancing guest experiences through strong organizational skills and effective communication. Actively pursuing opportunities to leverage skills in a reputable company while continuing education for long-term career growth.

Overview

11
11
years of professional experience

Work History

Substitute Teacher

Brevard County School Board
Viera, FL
09.2024 - Current
  • Managed classroom behavior and maintained a positive learning environment in the absence of the regular teacher
  • Delivered engaging lessons and facilitated class discussions to ensure student comprehension of subject matter
  • Provided one-on-one assistance to students who required additional support or clarification
  • Adapted teaching methods and materials to accommodate diverse learning styles and abilities
  • Implemented lesson plans provided by the absent teacher, ensuring continuity in curriculum delivery

Caregiver/Receptionist/HR Assistance

Autumn House
Melbourne, FL
11.2023 - Current
  • Provide personalized assistance to individuals living with Alzheimer's disease and other forms of memory care who require help with personal care and activities of daily living support (e.g., feeding, bathing, dressing, grooming, toileting, and ambulation). May also provide help with tasks such as preparing meals, doing light housekeeping, and assisting with activities.
  • Greeted and welcomed guests, providing a positive first impression of the company
  • Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
  • Efficiently handled all incoming and outgoing mail, packages, and deliveries
  • Scheduled appointments and maintained an organized calendar for multiple staff members
  • Maintained cleanliness and organization of the front desk area at all times
  • Provided administrative support to various departments as needed, including data entry and filing
  • Responded promptly to customer inquiries in person, via phone or email, resolving issues effectively
  • Managed visitor logbook accurately by recording necessary details for security purposes
  • Collaborated with other team members to ensure seamless communication across different departments
  • Assisting HR Department with maintaining proper records of employees and other highly confidential task

Real Estate Agent, Real Estate Sales Agents

Exp Realty
Merritt Island, FL
07.2021 - 05.2023
  • Cultivate loyal relationships with clients/investors and facilitate their journey to reach their real estate investing goals
  • Prepare necessary paperwork such as closing statements, deeds, contracts, purchase agreements and leases
  • Promote sale of properties through open houses, engagement in multiple listing services and advertisement
  • Establish a network of mortgage lenders, contractors, and legal attorneys to whom you can refer clients

Shift Manager

Walgreens
Cocoa Beach, FL
06.2017 - 03.2021
  • Directing employees through their daily routines
  • Providing leadership to a team during a shift
  • Motivating staff to deliver better results
  • Planning in detail for each shift
  • Monitoring staff performance during a shift and addressing any shortcomings
  • Writing up shift reports
  • Making sure that all staff are properly dressed and enforcing grooming and appearance standards
  • Ensuring the correct staffing levels for each shift
  • Managing the opening and closing of the work premises
  • Responsible for all cash management during the shift
  • Preparing orders so that they are ready to be shipped out
  • Ensuring that quality audits are completed to a high standard
  • Being involved in and contributing to team meetings
  • Making sure that all staff have the basic skills training needed to perform their jobs

Customer Sales Associate, Cashiers

Walgreens
Palm Bay, FL
11.2014 - 06.2017
  • Serving customers by providing great customer service experience
  • Checking out customers merchandise
  • Light duty cleaning
  • Photo lab experience
  • Maintain department on shelf availability (inventory)

Education

Technical or Vocational School - Associate's degree

Eastern Florida State College
Cocoa, FL
08.2025

Skills

  • Invoicing and data entry
  • Analytical skills
  • Sales expertise
  • Microsoft Office proficiency
  • Dementia and Alzheimer's care
  • Interpersonal communication
  • Computer literacy
  • Verbal and written communication
  • Senior care services
  • Adaptability and flexibility
  • Caregiving support
  • Guest services in hospitality
  • Conflict resolution strategies
  • Memory care techniques
  • Aviation knowledge
  • Time management
  • Data entry accuracy
  • Meal preparation planning
  • Classroom management
  • Lesson planning implementation
  • Behavioral management strategies
  • Organizational growth
  • Relationship management

References

References available upon request.

Timeline

Substitute Teacher

Brevard County School Board
09.2024 - Current

Caregiver/Receptionist/HR Assistance

Autumn House
11.2023 - Current

Real Estate Agent, Real Estate Sales Agents

Exp Realty
07.2021 - 05.2023

Shift Manager

Walgreens
06.2017 - 03.2021

Customer Sales Associate, Cashiers

Walgreens
11.2014 - 06.2017

Technical or Vocational School - Associate's degree

Eastern Florida State College

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