Christina Runnels
Pelham,AL
Summary
Exceptionally motivated and driven, I bring over 20 years of work experience in healthcare and in business. I thrive in collaborative environments with colleagues and clients alike. Backed by a robust skill set encompassing adept interpersonal communication and meticulous organizations prowess, my unwavering enthusiasm for continuous growth positions me as a pivotal asset to any team.
Overview
24
24
years of professional experience
Work History
Substitute Teacher
Kelly Educational Services
03.2023 - Current
- Followed classroom plans left by class teacher, upheld classroom routines, developed strong rapport with students and educators through consistent encouragement and support, fostered a positive learning atmosphere, maintained student confidentiality, collaborated with colleagues to develop innovative approaches to teaching, and repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Independent Consultant
EAssist Dental Solutions
04.2023 - 12.2023
- Verified dental benefits and assessed eligibility for various nationwide offices, addressed discrepancies with office personnel, uploaded proper documents into a remote patient management system, maintained patient confidentiality, trained new staff on current verification procedures, and updated correct dental codes.
Dispatcher (in Training)
Shelby County 911 Operations Center
01.2023 - 02.2023
- Fielded emergency calls, communicated information with fellow dispatchers, transferred calls to appropriate jurisdictions, and provided callers with verbal support until first responders arrived.
Dental Assistant / Hygienist & Receptionist
Dr. Richard H. Real, D.M.D., P.A.
08.2003 - 12.2022
- Managed and updated vital patient accounts, verified patient insurance, processed insurance claims with correct coding, scheduled patient appointments, processed transactions, contacted patients for outstanding balances, submitted insurance payments, coordinated prophylactic antibiotic prescriptions, and maintained up-to-date patient records.
- Provided dental prophylactic procedures, educated patients on plaque management techniques, assisted the dentist with all procedures, helped devise and administer treatment plans, examined oral tissues for potential pathology indicators, sterilized instruments and sanitized treatment rooms in alignment with infection control protocols.
Receptionist
BioHorizons Dental Implant Systems
08.2000 - 07.2022
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance, performed clerical tasks such as data entry, photocopying, scanning, and faxing documents, handled sensitive information with discretion while maintaining strict confidentiality standards, and provided product information to clients.
BOOKSELLER
Barnes & Noble
10.2002 - 10.2003
- Managed cash register transactions accurately, assisted customers with questions and finding merchandise, set up displays according to specifications, organized magazine racks and bookshelves, and other tasks as needed.
Education
Registered Dental Hygienist - Dental Hygiene
University of Alabama At Birmingham
Birmingham, ALDental Assisting Certificate - Dental Assisting
University of Alabama At Birmingham
Birmingham, ALNo Degree - General Studies
Missouri Southern State University
Joplin, MOHigh School Diploma -
Carl Junction High School
Carl Junction, MO1999
Skills
- Adaptable
- Relationship building and management
- Records Maintenance
- Oral and writtent communication
- Billing and Invoicing
- Organization skills
- Data Entry
- Decision-Making
Timeline
Independent Consultant
EAssist Dental Solutions
04.2023 - 12.2023
Substitute Teacher
Kelly Educational Services
03.2023 - Current
Dispatcher (in Training)
Shelby County 911 Operations Center
01.2023 - 02.2023
Dental Assistant / Hygienist & Receptionist
Dr. Richard H. Real, D.M.D., P.A.
08.2003 - 12.2022
BOOKSELLER
Barnes & Noble
10.2002 - 10.2003
Receptionist
BioHorizons Dental Implant Systems
08.2000 - 07.2022
Registered Dental Hygienist - Dental Hygiene
University of Alabama At Birmingham
Dental Assisting Certificate - Dental Assisting
University of Alabama At Birmingham
No Degree - General Studies
Missouri Southern State University
High School Diploma -
Carl Junction High School
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