Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Interests
Timeline
Generic

Halle Lambert

Atmore,AL

Summary

Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over 4-year industry history. Hardworking Correctional Officer skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects contraband during cell searches. Correctional Officer offers 4-year history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts. Committed Correctional Officer with passion for criminal justice. Experienced in maximum and medium security locations. Extensively trained in suicide prevention and defensive tactical techniques. Focused Correctional Officer offering 4-year history of monitoring high-volume correctional facilities to maintain safety and order. Extensive experience in inmate restraints and searches. Proven success enforcing facility policies and reducing inmate altercations. Safety-oriented Correctional Officer with more than 4 years in maximum and medium security facilities. Extensively trained in defensive tactics and suicide prevention. Resourceful and dedicated. with motivational leadership, training and employee supervision experience. 4 years in corrections and law enforcement.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Associate

Ulta Beauty
09.2024 - Current
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Warehouse Contractor

Express Employment
05.2024 - Current
  • Disposed of damaged or out-of-code products under approval of operations team.
  • Pulled order materials according to pick tickets and delivery schedules.
  • Prevented spoilage by rotating warehouse products with new shipments.
  • Counted inventory by sections or for complete audits.
  • Loaded bulk and route delivery trucks with warehouse goods.
  • Packed and palletized items for shipment on outbound trailers.

Correctional Officer

W.C. Holman Correctional Facility
11.2020 - 02.2024
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
  • Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
  • Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Completed intake paperwork, fingerprints, and searches.
  • Observed behavior of residents individually and in groups.
  • Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
  • Inspected work sites and crew trucks for contraband, cleanliness, and safety.
  • Assisted in development of procedures and policies to maintain peace and order in facility.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Interviewed inmates to obtain information and assess needs.
  • Booked new inmates into facility and processed inmates for release.
  • Identified needed updates to correctional plans and assigned inmates to appropriate housing.
  • Enforced rules and regulations to maintain order among inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Supervised inmates during meals, recreation and other activities.
  • Conducted security checks of inmates and living areas.
  • Prepared reports to document incidents and violations.
  • Searched building and grounds, living quarters, and work areas for contraband.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Documented inmate behavior and activities in logbooks.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Investigated and responded to incidents of inmate misconduct.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Assisted in intake and release of inmates.
  • Responded to inquiries from inmates and other members of public.
  • Interviewed inmates to obtain information and evidence.
  • Coordinated with other law enforcement personnel to exchange information.
  • Administered drug tests to inmates.
  • Restrained juvenile inmates when disturbances required physical intervention.

Customer Service Manager

Walmart
03.2016 - 11.2020
  • Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
  • Increased team productivity by providing ongoing training and support to customer service representatives.
  • Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
  • Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Implemented quality control measures to maintain high standards of service across all touchpoints within the organization.
  • Optimized workflow processes to maximize efficiency while maintaining an unwavering commitment to client satisfaction.
  • Conducted regular performance evaluations for team members, identifying areas for improvement and creating targeted action plans.
  • Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
  • Collaborated with sales teams to develop tailored solutions for prospective clients, resulting in increased revenue generation opportunities.
  • Analyzed customer feedback data to identify trends and areas for improvement, driving continuous enhancement of services provided.

Education

High School -

Dayspring Academy
Maplesville, AL
05.2015

Skills

  • Multi-tasking strength
  • Exceeds sales goals
  • Written and oral communication skills
  • Meeting deadlines
  • Verbal/written communication
  • Superb time management
  • Energetic self-starter
  • Microsoft Office
  • Critical Thinking
  • Safety awareness
  • General laborer
  • OSHA training
  • Manufacturing and warehouse procedures
  • Material packaging
  • Shipping operations
  • Pallet stacking
  • Material distribution and sourcing
  • Certified forklift operator
  • Incident logging
  • Warehouse picking
  • Stock allocation
  • Palletizing
  • Inventory staging
  • Documentation
  • Heavy equipment operations
  • Loading and unloading

Affiliations

Member of The Second Chance Program

Member of The Mage Women’s Research institute & Foundation.

Certification

First Aid Certification, American Red Cross, November 2020-Present

CPR Certification, American Heart Association November 2020-Present

Interests

Giving back to the community

Boxing

Baking

Working

Timeline

Sales Associate

Ulta Beauty
09.2024 - Current

Warehouse Contractor

Express Employment
05.2024 - Current

Correctional Officer

W.C. Holman Correctional Facility
11.2020 - 02.2024

Customer Service Manager

Walmart
03.2016 - 11.2020

High School -

Dayspring Academy

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Halle Lambert