Diligent problem-solver with resourceful approach to challenges and organized style. Leverages production assistance and service associate expertise to manage job functions. Excellent communicator with focus on results.
Overview
3
3
years of professional experience
Work History
Service Associate
Angelika Film Center And Cafe
04.2023 - Current
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Boosted customer loyalty and improved implementation of solutions by personalizing interactions.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Trained staff on operating procedures and company services.
Production Assistant
Mayo Studios
03.2023 - 08.2023
Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
Supported production needs by performing routine tasks using standard procedures and equipment.
Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
Supported current production needs by moving items between equipment, conveyors, and staging areas.
Event Worker
Forest Solutions
02.2022 - 03.2023
Prioritized and organized tasks to efficiently accomplish service goals.
Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
Greeted patrons at events and collected tickets.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Waitress
Lafayette Club
05.2021 - 12.2021
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
Developed strong and lasting resident relationships.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Assistant Project Manager
International Feed Worldwide
06.2020 - 02.2021
Updated project plans based on changing objectives, specifications and staff availability.
Brought in additional project personnel and resources to meet demands.
Optimized productivity, streamlined program efficiency, and boosted profitability.
Education
Some College (No Degree) - Film And Video Production
University of Arizona
Tucson, AZ
Fashion Design
NYSD
New York, NY
Skills
Organization and efficiency
Flexible
Recordkeeping and bookkeeping
Business operations understanding
Guest Engagement
Order Accuracy
Timeline
Service Associate
Angelika Film Center And Cafe
04.2023 - Current
Production Assistant
Mayo Studios
03.2023 - 08.2023
Event Worker
Forest Solutions
02.2022 - 03.2023
Waitress
Lafayette Club
05.2021 - 12.2021
Assistant Project Manager
International Feed Worldwide
06.2020 - 02.2021
Some College (No Degree) - Film And Video Production