Halle Meskimen
Peoria,Arizona
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
3
3
years of professional experience
Work History
Team Lead ForJunior Program Development Specialist
Grand Canyon Education
07.2023 - Current
- Streamlined communication channels between departments involved in the project life cycle, promoting better collaboration among team members.
- Monitored effectiveness of courses based on surveys of employment and student success.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Built personal relationships with guests to promote positive experiences.
- Guided groups of up to 70 people on scheduled tours.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
- Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
Laundry and Dry Cleaning Assistant
Frontier Cleaners
04.2022 - Current
- Demonstrated adaptability by quickly learning new techniques and technologies related to laundry and dry cleaning processes.
- Contributed to team efficiency by effectively communicating with coworkers and supervisors, ensuring seamless workflow between departments.
- Played a vital role in upholding company reputation by resolving client complaints professionally, rectifying any errors or dissatisfaction promptly.
- Delivered exceptional customer service when interacting with clients during drop-off and pick-up times, addressing any concerns or questions professionally.
- Assisted in training new employees on company policies, laundry techniques, and equipment usage, fostering a collaborative learning atmosphere.
- Used irons and iron boards to press clothing, folding and organizing garments.
Car Wash Specialist
Jacksons Car Wash
04.2021 - 04.2022
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
- Maintained current understanding of market conditions, compliance standards and best practices.
Education
High School Diploma -
Liberty High School
Peoria, AZ05.2023
Bachelor of Arts - Government With An Emphasis in Legal Studies
Grand Canyon University
Phoenix, AZ04.2026
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
- Schedule Management
- Employee Evaluation
- Resource Allocation
- Corporate Social Responsibility
Accomplishments
- Supervised team of 11 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Timeline
Team Lead ForJunior Program Development Specialist
Grand Canyon Education
07.2023 - Current
Laundry and Dry Cleaning Assistant
Frontier Cleaners
04.2022 - Current
Car Wash Specialist
Jacksons Car Wash
04.2021 - 04.2022
High School Diploma -
Liberty High School
Bachelor of Arts - Government With An Emphasis in Legal Studies
Grand Canyon University
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