Halle Nelson

I worked at Ronaldo’s since I was 16 started off waitressing and loved it & was really good at that. I always had my regulars come in to see me. I loved talking to them & other customers building a bond. Even at 16 6 months into working. I knew I wanted to bartend. I loved the energy. & watching my boss who was one of the most amazing person I had ever met. She took me under her wing. Became like another mom. After working doubles and cleaning for 2 hours when the bar was closed she would teach me on the side & I would stay sometimes until 2am because I wanted it so bad. & when I turned 18 I jumped right in. I was waitressing & bartending together I would do both on the same day because I loved my customers I didn’t wanna miss my people where I was waitressing out front they wouldn’t really come in anymore when I was working the bar & I loved them also so that’s when I did both. & they all started coming back. I listen to them make them feel like they were important to me which they were. I bonded with everyone even co workers. Did fun things to keep the morale up. I fell in love with job but the environment got really bad about a year before I left my other boss was a drunk & would be getting completely wasted screaming in the kitchen and at customers and began to yell at all the employees in front of customers for no reason. Every one was leaving. I tried to help to keep the business open but it ended up closing. Then I went to the community oven & loved it my boss was amazing. I got regulars so fast & they also became family to me. I helped create new drinks from them because of me learning every thing so young. I made them a lot of money same at Ronaldo’s I made them more money than they ever made. I grow relationships & just would almost be out of beer and alcohol. I upsold for both places like crazy because I wanted us all to be successful & when I want something. I go for it. Customers only came in when I was working. I was making around $6,000 a week in tips. I don’t do drama I don’t do mean girls how all girls are when you first start. If they wanna get to know me I love that. I love a good team & it doesn’t work well with out one. My boss asked me to teach everyone to work as a team and be more efficient but no one likes a bartender but most importantly a friend telling them things on how to do there job. I wouldn’t want that either that’s why I denied the managers position multiple times and another huge main reason is because I already had my dream job & I love fast paced & fast money. I loved what I did but my boss ended up leaving and moving and the restaurant was bought from new owners. I think I’m a good & kind & helpful person & believe there is the right bar / restaurant out there for me & I hope it’s with you!!😊

• Crafted and served a variety of cocktails and beverages to enhance customer satisfaction.
• Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
• Assisted in inventory management, tracking stock levels and ordering supplies as needed.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Collaborated with kitchen staff to deliver timely food and drink orders during peak hours.
• Trained new bartenders on best practices for drink preparation and customer interaction.
• Streamlined beverage preparation processes to improve efficiency during high-volume shifts.
• Developed unique drink specials based on seasonal ingredients to attract new clientele.
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Kept bar presentable and well-stocked to meet customer needs.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Obtained cash bank and stocked service bar to prepare for operation.
• Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
• Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
• Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
• Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
• Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
• Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
• Boosted beverage sales, designing and promoting range of signature cocktails.
• Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
• Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
• Improved team morale and efficiency, leading by example and offering support during peak hours.
• Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
• Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
• Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
• Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
• Contributed to event success, planning beverage menus and efficiently serving large groups.
• Enhanced customer experience with engaging conversations and personalized drink recommendations.
• Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
• Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
• Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Verified drinking age requirements of customers by carefully reviewing photo identification.
• Maintained impeccably clean, attractive and well-stocked bar area.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Upheld strict regulations for safe alcohol service and food safety.
• Assisted with inventorying beverage stock and bar supplies.
• Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Prepared custom drink orders by accurately measuring and mixing house ingredients.
• Mixed unique and interesting cocktails for customers, including bar specials.
• Tracked bar stock levels and promptly replenished low materials to prevent shortages.
• Prepared garnishes by evenly slicing and pitting fruits.
• Helped management plan and serve bar menu exceeding customer expectations.
• Created attractive bar displays by strategically arranging bottles and glasses.
• Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
• Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
• Developed creative bar menus and drink recipes by researching emerging industry trends.
• Completed requisitions to maintain required stock par levels.
• Built relationships with vendors to manage orders and negotiate costs.